BIME Analytics (discontinued) vs. Zendesk Explore
BIME Analytics (discontinued) vs. Zendesk Explore
Product | Rating | Most Used By | Product Summary | Starting Price |
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BIME Analytics (discontinued) | Mid-Size Companies (51-1,000 employees) | BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued. | $490 Per Month (Billed Annually) | |
Zendesk Explore | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
BIME Analytics (discontinued) | Zendesk Explore | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BIME Analytics (discontinued) | Zendesk Explore | |
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Top Pros | ||
Top Cons |
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BIME Analytics (discontinued) | Zendesk Explore | |||||||||||||||||||||
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BI Standard Reporting |
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Ad-hoc Reporting |
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Report Output and Scheduling |
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Data Discovery and Visualization |
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Access Control and Security |
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Mobile Capabilities |
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Application Program Interfaces (APIs) / Embedding |
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BIME Analytics (discontinued) | Zendesk Explore | |
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Small Businesses | BrightGauge Score 8.9 out of 10 | BrightGauge Score 8.9 out of 10 |
Medium-sized Companies | Reveal Score 9.9 out of 10 | Reveal Score 9.9 out of 10 |
Enterprises | Jaspersoft Community Edition Score 9.7 out of 10 | Jaspersoft Community Edition Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BIME Analytics (discontinued) | Zendesk Explore | |
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Likelihood to Recommend | 7.0 (1 ratings) | 9.3 (9 ratings) |
Usability | - (0 ratings) | 10.0 (2 ratings) |
Support Rating | - (0 ratings) | 10.0 (2 ratings) |
BIME Analytics (discontinued) | Zendesk Explore | |
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Likelihood to Recommend | Discontinued Products | Zendesk |
Pros | Discontinued Products | Zendesk |
Cons | Discontinued Products | Zendesk |
Usability | Discontinued Products No answers on this topic | Zendesk |
Support Rating | Discontinued Products No answers on this topic | Zendesk |
Alternatives Considered | Discontinued Products | Zendesk |
Return on Investment | Discontinued Products No answers on this topic | Zendesk |
ScreenShots | BIME Analytics (discontinued) Screenshots |