BIME is a great tool if used correctly
We used it in our marketing department to create reports for our clients. We’d connect any sort of marketing sources to it to create a …
BIME Analytics (discontinued)
BIME Analytics (discontinued)
Starting at $490 Per Month (Billed Annually)
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Pricing
View all pricingBase Plan
$490
Cloud
Per Month (Billed Annually)
Big Data
$690
Cloud
Per Month (Billed Annually)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.bimeanalytics.com/pricing.ht…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
BIME - The New V6
01:01
Features Scorecard
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Product Details
What is BIME Analytics (discontinued)?
BIME was a customer analytics platform that helped businesses measure and understand the entire customer experience from customer data, so they can perform more meaningful analyses and build dashboards to showcase the results.
Zendesk acquired BIME in 2015. The product is discontinued and former users are urged to migrate to Zendesk Explore.
BIME Analytics (discontinued) Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: In-memory data model
- Supported: OLAP (Pre-processed cube representation)
- Supported: Multi-Data Source Reporting (Blending)
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: Postgres
- Supported: MySQL
- Supported: HP Vertica
- Supported: SAP Hana
- Supported: Salesforce
- Supported: SAP
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
- Supported: Report Formatting Templates
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Pattern Recognition and Data Mining
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Field-Level Access Control (BI-layer)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Additional Features
- Supported: 65+ pre-built data connectors
- Supported: Connectors to the most important Big Data sources (Amazon Redshift, Google BigQuery, SAP HANA, etc.)
- Supported: On-the-fly mixing of data sources through the Query Blender
- Supported: Web and social media analytics through Google Analytics, Facebook, Twitter, Youtube
- Supported: Drap-and-drop data joins - no SQL required
- Supported: Automated delivery of email alerts and dashboards
- Supported: Custom metrics and calculations
- Supported: Interactive and shareable dashboards
- Supported: 25+ visualization styles
- Supported: Granular use permissions to hide/show dashboards
BIME Analytics (discontinued) Screenshots
BIME Analytics (discontinued) Video
BIME (2014)
BIME Analytics (discontinued) Downloadables
BIME Analytics (discontinued) Integrations
- Google Analytics
- Zendesk Support Suite
- Amazon Redshift
- SAP HANA Cloud
- Salesforce.com
- Apache Hadoop
- Campaign Monitor
- Google Marketing Platform
- Db2
- Mailchimp
- Intercom
- MongoDB
- QuickBooks Desktop Enterprise
- Presto
- Google Search Console
- Big Data - Google BigQuery
- Facebook Insights
- Twitter Analytics
- Youtube Analytics
- SQL Databases
- Excel & CSV Files
- Spreadsheet
- google adwords
BIME Analytics (discontinued) Competitors
BIME Analytics (discontinued) Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 65% |
| Enterprises (more than 500 employees) | 10% |
BIME Analytics (discontinued) Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Worldwide |
| Supported Languages | English, Spanish, French |
Frequently Asked Questions
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
Tableau Server, Domo, and Chartio (discontinued) are common alternatives for BIME Analytics (discontinued).
The most common users of BIME Analytics (discontinued) are from Small Businesses (1-50 employees) and the Internet industry.
Comparisons
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Reviews and Ratings
(5)
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January 22, 2019
BIME is a great tool if used correctly
We used it in our marketing department to create reports for our clients. We’d connect any sort of marketing sources to it to create a comprehensive reporting solution that was easy to create and edit.
- Easy to create reports
- Easy to edit
- Easy to customize
- It was SLOW!
- Some of the graphs can be confusing
- Not really set up for a single vertical company.