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BlackBerry Optics (CylanceOPTICS) vs. Rootly

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackBerry Optics (CylanceOPTICS)

    Score10 out of 10
    N/ABlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.N/A

    Rootly

    Score9.6 out of 10
    N/AA solution to automate incident response on Slack, that lets users handoff alerts from PagerDuty and automatically create incidents without ever leaving Slack. Its relevant runbooks and metadata (deploy events) shortcut resolution times.N/A
    Pricing
    BlackBerry Optics (CylanceOPTICS)Rootly
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BlackBerry Optics (CylanceOPTICS)Rootly
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    BlackBerry Optics (CylanceOPTICS)Rootly
    Incident Response Platforms
    Comparison of Incident Response Platforms features of BlackBerry Optics (CylanceOPTICS) and Rootly
    Feature
    BlackBerry Optics (CylanceOPTICS)
    10.0
    2 Ratings
    11% above category average
    Rootly
    10.0
    1 Ratings
    11% above category average
    Company-wide Incident Reporting10.02 Ratings10.01 Ratings
    Integration with Other Security Systems10.02 Ratings10.01 Ratings
    Attack Chain Visualization10.01 Ratings10.01 Ratings
    Centralized Dashboard10.02 Ratings10.01 Ratings
    Machine Learning to Prevent Incidents10.02 Ratings10.01 Ratings
    Live Response for Rapid Remediation10.02 Ratings10.01 Ratings
    User Ratings
    BlackBerry Optics (CylanceOPTICS)Rootly
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackBerry Optics (CylanceOPTICS)Rootly
    Likelihood to Recommend
    BlackBerry
    You can set rules based on specific scenarios to run on machines. For example, you can use this to enable or disable machine learning to block or allow things that users regularly use. You can also log specific attacks on machines (for research later).
    Incentivized
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    Rootly
    Rootly is great for both remote companies and in-person, but especially well suited for remote. There is such a wide variety of functionalities that Rootly can offer, both internally for your company and externally for your customers. Rootly streamlines and centralizes a lot of data you may be keeping in separate spaces which could be excluding some memebers from being in the loop and adds additional time in your day tracking and organization information. Rootly makes everything real-time for our company through the integrations
    Incentivized
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    Pros
    BlackBerry
    • Maps out solid template frameworks.
    • Makes reporting to executives easy to compile and understand.
    Incentivized
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    Rootly
    • clear tracking
    • step management, for where we are at in the process of resolving the issues (whose hands it is currently in to deal with the problem)
    • centralized clear and easy communication to our organization
    Incentivized
    Read full review
    Cons
    BlackBerry
    • No major complaints! Love everything about the service.
    Incentivized
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    Rootly
    • while the interface provides great information and everything that you need, there can be a learning curve to understand what you are looking at
    • having all notifications on for slack/teams can cause lots of notifications in a larger organization
    • like any technology, there is room for error with feature issues or integrations issues
    Incentivized
    Read full review
    Usability
    BlackBerry
    No answers on this topic
    Rootly
    great usability, bit of a learning curve with the product because there is so much information to digest and Rootly gives you lots of different angles and preferences for how you would like to see it displayed. For those with high tech skills its much easier but for those who are less tech savvy it can be overwhelming
    Incentivized
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    Support Rating
    BlackBerry
    I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.
    Incentivized
    Read full review
    Rootly
    No answers on this topic
    Alternatives Considered
    BlackBerry
    We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one.
    Incentivized
    Read full review
    Rootly
    No answers on this topic
    Return on Investment
    BlackBerry
    • Addresses known gaps easily.
    • Quick to implement.
    Incentivized
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    Rootly
    • streamlined communication for our entire business, one stop shop for incidents and their updates
    • Improved collaboration and engagement from our org
    • faster response times and more accurate reporting
    Incentivized
    Read full review
    ScreenShots