Blackpoint CompassOne vs. eSentire

We love BP. We recommend it all the time to both clients and colleagues. The value for smb is very good.

Incentivized

We need 7x24x365 network monitoring and proactive protection. eSentire can thwart an active attack which is the most critical part of the service. Unless you have your own SOC and have the ability to address potential breaches in your environment, you need a service like this. Most companies can't afford to run their own SOC.

Incentivized

• Office 365 and Google workspace security ang login monitoring.
• End point monitoring.
• Live experienced SOC oversight of issues reported.
• Fast, helpful customer focused support.

Incentivized

• 24x7 monitoring.
• Provides co-managed solution (in most cases).

Incentivized

• The new compass one interface takes some adjustment but that's a me problem.
• Ability to push to Macs and PCs using RMM could be improved. Works, but the Macs especially need help.

Incentivized

• Proactively provide more detailed explanation of alerts without the need for a request for more info

Incentivized

It's good; still just adjusting to Compass One. Not Blackpoints ' fault. I appreciate the recent adjustments to options and prices. No longer a 5-seat minimum. And multiple levels of services for different clients.

Incentivized

Blackpoint is simply a better choice for SMB, easier to manage and implement.

Incentivized

eSentire is the best product in the MDR space for the following reasons: - They have been around for ~20 years (mature). - They have a proven track record of success. - They have an ecosystem of security analysts at all levels of comptetncy. - They have an excellent retention program that's designed to keep talent at eSentire.

Incentivized

• We make a little revenue but the best advantage is the 24x7 monitoring.
• It checks a valuable MDR box.

Incentivized

• Positive ROI due to minimal security staff expenses.
• Negative ROI due to some security events not being actioned.

Incentivized