eSentire gets firms up and running to a reasonable security baseline, but you should consider alternatives if you have the time and budget for it
April 04, 2022

eSentire gets firms up and running to a reasonable security baseline, but you should consider alternatives if you have the time and budget for it

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with eSentire

We use eSentire to augment our security team, given that we don't have dedicated SOC or SOC personnel. eSentire performs monitoring and takes action whenever a major security issue is discovered. eSentire also manages our 3rd party cloud SIEM deployment and provides support and IP with respect to dashboards, alerts, searches, etc.
  • 24x7 monitoring.
  • Provides co-managed solution (in most cases).
  • Ability to take remedial action during an event.
  • Acting on lower-criticality concerns.
  • Positive ROI due to minimal security staff expenses.
  • Negative ROI due to some security events not being actioned.
eSentire provides a fully co-managed solution and partners with many of the top security vendors for SIEM, EDR, etc. They help onboard customers quickly and get their security stack to a reasonable baseline. Internally deploying and managing a lot of these tools (e.g. Sumo Logic, esLog, esNetwork, etc.) would take a long time and be very expensive, though in the long run is arguably better.

Do you think eSentire delivers good value for the price?

Yes

Are you happy with eSentire's feature set?

Yes

Did eSentire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of eSentire go as expected?

Yes

Would you buy eSentire again?

Yes

eSentire provides a good service for smaller organizations or larger organizations that cannot or do not want an internal security operations team. If your organization is looking for an extremely thorough and fully customizable security program, you may want to consider doing it in-house or perhaps using eSentire to provide primarily off-hours support.