Blackpoint CompassOne vs. Mandiant Managed Defense

We love BP. We recommend it all the time to both clients and colleagues. The value for smb is very good.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Rapid identification & Neutralization : The Madiant Rapid Response team will get work right away often within hours to identify and eject the adversary . Others Vendor takes days. Post Incidents Threat Summary: Mandiant provide formal summary of its investigation, detailing the actions it took & discovery it made as well as recommending long term guidance on how to mitigate the recurrence of similar threats in future . Also provide ongoing detection & response.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Office 365 and Google workspace security ang login monitoring.
• End point monitoring.
• Live experienced SOC oversight of issues reported.
• Fast, helpful customer focused support.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Excellent across all major tenant of incident response (detection, containment, eradication, etc.)
• Has a strong backend support system to perform advanced incident response activities (reverse malware engineering, etc.)
• Very scalable - no matter how small or large the incident, Managed Defense can tackle it, or escalate to Mandiant IR if the incident is complex and/or large enough.

• The new compass one interface takes some adjustment but that's a me problem.
• Ability to push to Macs and PCs using RMM could be improved. Works, but the Macs especially need help.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Due to split from FireEye Mandiant no longer can provide its own End Point Protection as part of MDR for customers that want to transition after incident is complete .
• Single remediation response with no-ongoing monitoring

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's good; still just adjusting to Compass One. Not Blackpoints ' fault. I appreciate the recent adjustments to options and prices. No longer a 5-seat minimum. And multiple levels of services for different clients.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We are a quiet shop with few incidents, however, MD's response to questions and access to our assigned MD consultant is excellent.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Blackpoint is simply a better choice for SMB, easier to manage and implement.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Honestly, Mandiant seems to be the best all around. Even with being a smaller business, it’s help tremendously and keeps us feeling safe and protected

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We make a little revenue but the best advantage is the 24x7 monitoring.
• It checks a valuable MDR box.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• IT/SOC time saved by monitoring alerts
• Improved time to remediation due to 24/7 eyes on glass
• Hopefully less impact from security incidents due to early detection and containment

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info