Blackpoint CompassOne vs. Mandiant Managed Defense

We love BP. We recommend it all the time to both clients and colleagues. The value for smb is very good.

Incentivized

Rapid identification & Neutralization : The Madiant Rapid Response team will get work right away often within hours to identify and eject the adversary . Others Vendor takes days. Post Incidents Threat Summary: Mandiant provide formal summary of its investigation, detailing the actions it took & discovery it made as well as recommending long term guidance on how to mitigate the recurrence of similar threats in future . Also provide ongoing detection & response.

Incentivized

• Office 365 and Google workspace security ang login monitoring.
• End point monitoring.
• Live experienced SOC oversight of issues reported.
• Fast, helpful customer focused support.

Incentivized

• Excellent across all major tenant of incident response (detection, containment, eradication, etc.)
• Has a strong backend support system to perform advanced incident response activities (reverse malware engineering, etc.)
• Very scalable - no matter how small or large the incident, Managed Defense can tackle it, or escalate to Mandiant IR if the incident is complex and/or large enough.

• The new compass one interface takes some adjustment but that's a me problem.
• Ability to push to Macs and PCs using RMM could be improved. Works, but the Macs especially need help.

Incentivized

• Due to split from FireEye Mandiant no longer can provide its own End Point Protection as part of MDR for customers that want to transition after incident is complete .
• Single remediation response with no-ongoing monitoring

Incentivized

It's good; still just adjusting to Compass One. Not Blackpoints ' fault. I appreciate the recent adjustments to options and prices. No longer a 5-seat minimum. And multiple levels of services for different clients.

Incentivized

We are a quiet shop with few incidents, however, MD's response to questions and access to our assigned MD consultant is excellent.

Incentivized

Blackpoint is simply a better choice for SMB, easier to manage and implement.

Incentivized

Honestly, Mandiant seems to be the best all around. Even with being a smaller business, it’s help tremendously and keeps us feeling safe and protected

Incentivized

• We make a little revenue but the best advantage is the 24x7 monitoring.
• It checks a valuable MDR box.

Incentivized

• IT/SOC time saved by monitoring alerts
• Improved time to remediation due to 24/7 eyes on glass
• Hopefully less impact from security incidents due to early detection and containment

Incentivized