1. Home
  2. Managed Detection and Response (MDR) Services
  3. Mandiant Managed Defense Reviews
  4. User Review of Mandiant Managed Defense
The Customer Support advantage alone, makes it worth it!
October 11, 2023

The Customer Support advantage alone, makes it worth it!

Shelby Pettig | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mandiant Managed Defense

We used this product for managed security to help prevent and protect against cyber attacks or security breaches.
  • Accurate and detailed reporting
  • 24/7 Customer Support
  • I can’t think of anything that would need improvement

Do you think Mandiant Managed Defense delivers good value for the price?

Yes

Are you happy with Mandiant Managed Defense's feature set?

Yes

Did Mandiant Managed Defense live up to sales and marketing promises?

Yes

Did implementation of Mandiant Managed Defense go as expected?

Yes

Would you buy Mandiant Managed Defense again?

Yes

  • Excellent incident response time
  • Less impact from Security Incidents
Honestly, Mandiant seems to be the best all around. Even with being a smaller business, it’s help tremendously and keeps us feeling safe and protected.
The customer service has been superb!
We’ve used other providers who didnt seem to be as affective, in addition to sending tonnnns of faulty alerts. When an alert is received on Mandiant, it’s a legitimate alert/threat.