Item: Mandiant Managed Defense
Rating: 10
Author: Verified User

Overall Satisfaction with Mandiant Managed Defense

Use Cases and Deployment Scope

Managed Defense provides our organization with 24/7 SOC capabilities for our small cybersecurity team by monitoring our FireEye/Trellix suite of products. In addition to alert monitoring, escalation, and response, they provide regular threat hunting and threat intelligence briefings.

Pros and Cons

Pros

Alert monitoring, escalation, and response
Threat hunting
Threat intelligence briefing

Cons

I cannot think of anything

Key Insights

Do you think Mandiant Managed Defense delivers good value for the price?

Yes

Are you happy with Mandiant Managed Defense's feature set?

Yes

Did Mandiant Managed Defense live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mandiant Managed Defense go as expected?

I wasn't involved with the implementation phase

Would you buy Mandiant Managed Defense again?

Yes

Return on Investment

IT/SOC time saved by monitoring alerts
Improved time to remediation due to 24/7 eyes on glass
Hopefully less impact from security incidents due to early detection and containment

Support Rating

We are a quiet shop with few incidents, however, MD's response to questions and access to our assigned MD consultant is excellent.

Other Software Used

Proofpoint Email Protection, CyberArk Privileged Account Security, Varonis Data Security Platform

Likelihood to Recommend

Managed Defense is a must-have for any organization with limited cybersecurity resources and staff. In Managed Defense you have some of the best threat analyst and incident responders in the world to augment your security capabilities 24/7. It is hard to quantify the value of that piece of mind for a small/medium business.

Comments

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Managed Defense is a must-have for organizations with limited cybersecurity resources and staff.