Blackpoint MDR vs. Check Point Infinity MDR

We love BP. We recommend it all the time to both clients and colleagues. The value for smb is very good.

Incentivized

I believe for anyone running Check Point Firewalls, there is a big benefit. Their MDR team and pro service folks are extremely knowledgeable on their products, and very quick to implement fixed if needed. If you are also running endpoint, or harmony email (Avanan) it's a no brainer. If don't run any Check Point Products, it might make more sense to find the best bang for your buck based on reviews and feedback from current clients.

Incentivized

• Office 365 and Google workspace security ang login monitoring.
• End point monitoring.
• Live experienced SOC oversight of issues reported.
• Fast, helpful customer focused support.

Incentivized

• Responsiveness for sure.
• Transparency. You have the ability to go back through the tickets and see the work they are doing.
• Competency. We have had a few events, and their staff is always on top of corrective action and communication.

Incentivized

• The new compass one interface takes some adjustment but that's a me problem.
• Ability to push to Macs and PCs using RMM could be improved. Works, but the Macs especially need help.

Incentivized

• They could improve the active directory integration to support windows server version that are technically out of support.
• Maybe have a proactive feature that detects things they can integrate into MDR and track them.

Incentivized

It's good; still just adjusting to Compass One. Not Blackpoints ' fault. I appreciate the recent adjustments to options and prices. No longer a 5-seat minimum. And multiple levels of services for different clients.

Incentivized

Only because there is not a good mobile app for it. Other than that it's great. If there was a mobile app for this product, it would be a perfect 10/10 for sure.

Incentivized

Blackpoint is simply a better choice for SMB, easier to manage and implement.

Incentivized

We selected the Check Point MDR service largely because we are a Check Point Infinity client. I have to say, I thought that we would be trading a bit of cost, and ease of integration for slower response or less attention to detail, but that could not be further from the truth. I have been extremely satisfied with what they have been able to alert, detect and prevent in our environment.

Incentivized

• We make a little revenue but the best advantage is the 24x7 monitoring.
• It checks a valuable MDR box.

Incentivized

• They have literally saved us from fraud and reputation damaging issues by the speed at which they detect someone's email has been compromised. I would say the last one was within 15 minutes. The fraudsters only got 2 emails out before we intervened.
• I don't know that you can put a price on them quarantining an infected workstation at 2am when you are sleeping, and it's about 1/1000 the cost of hiring a 3rd shift network admin.

Incentivized