How Check Point's MDR service improved my sleeping habits.
January 13, 2026

How Check Point's MDR service improved my sleeping habits.

Darren Ison | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Check Point Infinity MDR

We decided before our last renewal with Check Point that we needed a good MDR service to keep us on top of critical threats. We don't have a 24/7 shop, so we knew this was a gap that needed filling. Because we are a Check Point Infinity customer, it just made sense to look at their product first, along with other 3rd party monitoring services. We found that the integration with our products and other 3rd party products like Active Directory were extremely simple. We then enable the ability for the MDR to quarantine machines and create firewall rules for real time threats. It has really been a godsend form me, having a small team, and helps me sleep at night knowing they are watching.

Pros

  • Responsiveness for sure.
  • Transparency. You have the ability to go back through the tickets and see the work they are doing.
  • Competency. We have had a few events, and their staff is always on top of corrective action and communication.

Cons

  • They could improve the active directory integration to support windows server version that are technically out of support.
  • Maybe have a proactive feature that detects things they can integrate into MDR and track them.
  • They have literally saved us from fraud and reputation damaging issues by the speed at which they detect someone's email has been compromised. I would say the last one was within 15 minutes. The fraudsters only got 2 emails out before we intervened.
  • I don't know that you can put a price on them quarantining an infected workstation at 2am when you are sleeping, and it's about 1/1000 the cost of hiring a 3rd shift network admin.
Only because there is not a good mobile app for it. Other than that it's great. If there was a mobile app for this product, it would be a perfect 10/10 for sure.
We selected the Check Point MDR service largely because we are a Check Point Infinity client. I have to say, I thought that we would be trading a bit of cost, and ease of integration for slower response or less attention to detail, but that could not be further from the truth. I have been extremely satisfied with what they have been able to alert, detect and prevent in our environment.

Do you think Check Point Infinity MDR delivers good value for the price?

Yes

Are you happy with Check Point Infinity MDR's feature set?

Yes

Did Check Point Infinity MDR live up to sales and marketing promises?

Yes

Did implementation of Check Point Infinity MDR go as expected?

Yes

Would you buy Check Point Infinity MDR again?

Yes

I believe for anyone running Check Point Firewalls, there is a big benefit. Their MDR team and pro service folks are extremely knowledgeable on their products, and very quick to implement fixed if needed. If you are also running endpoint, or harmony email (Avanan) it's a no brainer. If don't run any Check Point Products, it might make more sense to find the best bang for your buck based on reviews and feedback from current clients.

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