BMC Helix Virtual Agent vs. ServiceNow Now Platform
BMC Helix Virtual Agent vs. ServiceNow Now Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix Virtual Agent | N/A | BMC Helix Virtual Agent (formerly Helix Chatbot) is designed to offer intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace and BMC Helix Business Workflows. These applications address changing expectations around user experiences and go beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume. | N/A | |
ServiceNow Now Platform | N/A | The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BMC Helix Virtual Agent | ServiceNow Now Platform | |
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BMC Helix Virtual Agent | ServiceNow Now Platform | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Quickbase Score 9.2 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Virtual Agent | ServiceNow Now Platform | |
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Likelihood to Recommend | - (0 ratings) | 9.2 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 8.7 (17 ratings) |
Support Rating | - (0 ratings) | 8.6 (19 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.4 (7 ratings) |
Professional Services | - (0 ratings) | 8.2 (3 ratings) |
BMC Helix Virtual Agent | ServiceNow Now Platform | |
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Likelihood to Recommend | BMC Software Inc. No answers on this topic | ServiceNow |
Pros | BMC Software Inc. No answers on this topic | ServiceNow |
Cons | BMC Software Inc. No answers on this topic | ServiceNow |
Likelihood to Renew | BMC Software Inc. No answers on this topic | ServiceNow |
Usability | BMC Software Inc. No answers on this topic | ServiceNow |
Support Rating | BMC Software Inc. No answers on this topic | ServiceNow |
Alternatives Considered | BMC Software Inc. No answers on this topic | ServiceNow |
Contract Terms and Pricing Model | BMC Software Inc. No answers on this topic | ServiceNow |
Professional Services | BMC Software Inc. No answers on this topic | ServiceNow |
Return on Investment | BMC Software Inc. No answers on this topic | ServiceNow |
ScreenShots |