BMC Helix Client Management vs. KACE Desktop Authority Management Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix Client Management
Score 5.2 out of 10
N/A
BMC Helix Client Management provides comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk. It replaces the now EoL BMC BladeLogic Client Automation platform. The software automatically deploys patches and updates patch bulletins.N/A
KACE Desktop Authority Management Suite
Score 8.0 out of 10
N/A
Quest offers the KACE Desktop Authority Management Suite, a desktop provisioning and management system.N/A
Pricing
BMC Helix Client ManagementKACE Desktop Authority Management Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BMC Helix Client ManagementKACE Desktop Authority Management Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BMC Helix Client ManagementKACE Desktop Authority Management Suite
Top Pros
Top Cons
Best Alternatives
BMC Helix Client ManagementKACE Desktop Authority Management Suite
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
Enterprises
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BMC Helix Client ManagementKACE Desktop Authority Management Suite
Likelihood to Recommend
6.0
(3 ratings)
8.0
(1 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BMC Helix Client ManagementKACE Desktop Authority Management Suite
Likelihood to Recommend
BMC Software Inc.
This tool will work the best in homogeneous environment where systems are running on Windows OS. In heterogeneous environment like ours where we have Windows, Linux and OS X operating systems, roll out and integration will be a challenge since not all the systems will have accessibility from a common credential
Read full review
Quest
This is a very good product that can be suited to many environments. While we don't specifically use it with most servers, we do use it in a terminal environment and it does prove itself over and over.
Read full review
Pros
BMC Software Inc.
  • Easy to use
  • Easy to upgrade
  • Highly flexible without customization
  • Great community/support
  • Patch management provides the flexibility to deploy patches using a test to production methodology. It also allows us to customize restart actions which helps with compliance but eases disruption to the business.
  • Computer imaging and software deployment work together to improve speed to delivery.
  • Financial asset management is very useful providing all of the information we need to support our PC replacement process.
Read full review
Quest
No answers on this topic
Cons
BMC Software Inc.
  • It would be nice if it were possible to export search results
  • Schedule my reports to automatically, run at intervals of my choosing with the results either emailed or dumped to disk as a CSV
  • Easy report writing
Read full review
Quest
  • The remote interactive desktop application has always been a bit clunky compared to other 3PP tools available.
  • The system doesn't undergo many updates, regular updates with new features are few and far between (annually or more).
Read full review
Support Rating
BMC Software Inc.
The process followed by the support team for incidents as well as support requests will become bottleneck for dynamically growing organisations as nothing works fast from a support point of view. A few of the requirements that we asked for took more time to execute and most of them came with a cost.
Read full review
Quest
No answers on this topic
Alternatives Considered
BMC Software Inc.
As we decided to go for BMC Remedy for ITSM, BMC Helix Client Management was the better solution than other tools for ITAM solution as integrating ITAM and ITSM was easier than other tools and also from support point of view, it will be one throat to choke. The reporting module was elaborate and customisable.
Read full review
Quest
No answers on this topic
Return on Investment
BMC Software Inc.
  • BMC Client Management has improved our speed to delivery, quality of service and security by providing the necessary automation tools to improve our processes.
Read full review
Quest
  • The ROI was very quick to return as one major problem it solved was the deployment of Outlook signatures using info from Active Directory.
Read full review
ScreenShots