BMC Helix Client Management vs. TrueSight Automation for Servers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix Client Management
Score 5.2 out of 10
N/A
BMC Helix Client Management provides comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk. It replaces the now EoL BMC BladeLogic Client Automation platform. The software automatically deploys patches and updates patch bulletins.N/A
TrueSight Automation for Servers
Score 7.0 out of 10
N/A
BMC's TrueSight Automation for Servers (formerly under the BladeLogic Automation Suite) is a server lifecycle automation application supporting configuration, patching and maintaining physical, cloud and virtual servers.N/A
Pricing
BMC Helix Client ManagementTrueSight Automation for Servers
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
BMC Helix Client ManagementTrueSight Automation for Servers
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BMC Helix Client ManagementTrueSight Automation for Servers
Top Pros
Top Cons
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BMC Helix Client ManagementTrueSight Automation for Servers
Small Businesses

No answers on this topic

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User Ratings
BMC Helix Client ManagementTrueSight Automation for Servers
Likelihood to Recommend
6.0
(3 ratings)
9.0
(1 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BMC Helix Client ManagementTrueSight Automation for Servers
Likelihood to Recommend
BMC Software Inc.
This tool will work the best in homogeneous environment where systems are running on Windows OS. In heterogeneous environment like ours where we have Windows, Linux and OS X operating systems, roll out and integration will be a challenge since not all the systems will have accessibility from a common credential
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BMC Software Inc.
It would be very good to backup multiple platforms.
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Pros
BMC Software Inc.
  • Easy to use
  • Easy to upgrade
  • Highly flexible without customization
  • Great community/support
  • Patch management provides the flexibility to deploy patches using a test to production methodology. It also allows us to customize restart actions which helps with compliance but eases disruption to the business.
  • Computer imaging and software deployment work together to improve speed to delivery.
  • Financial asset management is very useful providing all of the information we need to support our PC replacement process.
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BMC Software Inc.
  • The backup process is simple and easy to learn and change.
  • It has the ability to manage multiple platforms.
  • It also can push configures to multiple devices at once.
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Cons
BMC Software Inc.
  • It would be nice if it were possible to export search results
  • Schedule my reports to automatically, run at intervals of my choosing with the results either emailed or dumped to disk as a CSV
  • Easy report writing
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BMC Software Inc.
  • It would easier for users if there are more report templates.
  • The dashboard can be improved as well.
  • Otherwise, I am pretty happy with the tools.
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Support Rating
BMC Software Inc.
The process followed by the support team for incidents as well as support requests will become bottleneck for dynamically growing organisations as nothing works fast from a support point of view. A few of the requirements that we asked for took more time to execute and most of them came with a cost.
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BMC Software Inc.
No answers on this topic
Alternatives Considered
BMC Software Inc.
As we decided to go for BMC Remedy for ITSM, BMC Helix Client Management was the better solution than other tools for ITAM solution as integrating ITAM and ITSM was easier than other tools and also from support point of view, it will be one throat to choke. The reporting module was elaborate and customisable.
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BMC Software Inc.
No answers on this topic
Return on Investment
BMC Software Inc.
  • BMC Client Management has improved our speed to delivery, quality of service and security by providing the necessary automation tools to improve our processes.
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BMC Software Inc.
  • Make my work more reliable.
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ScreenShots