TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BotSailor

    Score4 out of 10
    N/ABotSailor is a chatbot builder for WhatsApp, Facebook Messenger, Instagram DM, and Telegram, and it's free for up to 1,000 subscribers. It's not just a chatbot builder; it's a chatbot marketing software with Live Chat. BotSailor can be used to broadcast unlimited WhatsApp messages for promotions, newsletters, or any kind of business communication. It offers a chat widget that can be used on websites to grow subscribers and provide instant replies to customer queries. User…

    $0

    1,000 Subscribers

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    BotSailorTidio
    Editions & Modules
    No answers on this topic
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    BotSailorTidio
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Best Alternatives
    BotSailorTidio
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    BotSailorTidio
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    BotSailorTidio
    Likelihood to Recommend
    Xerone IT
    No answers on this topic
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    Xerone IT
    No answers on this topic
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Xerone IT
    No answers on this topic
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Alternatives Considered
    Xerone IT
    No answers on this topic
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Xerone IT
    No answers on this topic
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    BotSailor Screenshots

    Screenshot of the dashboardScreenshot of the interface to connect botsScreenshot of the visual flow builderScreenshot of a list of botsScreenshot of action button botsScreenshot of the chat widget and short links, used to share on websites and social medias to grow subscribers

    Tidio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot