TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BotStar

    Score8.3 out of 10
    N/ABotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.

    $15

    per month

    Pricing
    BotStar
    Editions & Modules
    Pro Plan
    $15
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    BotStar
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    BotStar
    Considered Both Products
    BotStar
    Chose BotStar
    Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    BotStar
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    AWS Chatbot
    Score8.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    BotStar
    Likelihood to Recommend
    9.0
    (1 ratings)
    User Testimonials
    BotStar
    Likelihood to Recommend
    BotStar
    This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.
    Read full review
    Pros
    BotStar
    • First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
    • Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
    • Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.
    Read full review
    Cons
    BotStar
    • BotStar updates regularly, but sometime it come with small bugs.
    • Should consider update Smart delay feature.
    • BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools.
    Read full review
    Alternatives Considered
    BotStar
    Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
    Read full review
    Return on Investment
    BotStar
    • Speed ​​up customer response on Facebook as well as Website, guaranteed under 10 minutes.
    • Reduce repetitive employee workloads and prioritize more important things.
    Read full review
    ScreenShots

    BotStar Screenshots

    Screenshot of Bot BuilderScreenshot of Audience FeatureScreenshot of CMS FeatureScreenshot of Dashboard InterfaceScreenshot of Preview BotScreenshot of Publish Bot