BrandBastion vs. Resolver

BrandBastion

Resolver

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BrandBastion	N/A	N/A	BrandBastion is a community management solution for advertisers, used to improve social performance, have better conversations, and protect brands. 1) Moderation + Alerts: Removes harmful comments 24/7, from spam to discrimination and brand attacks. 2) Customer engagement: Detects customer queries from engagement in real-time and issue custom responses on the user's behalf. 3) Insights: Delivers actionable insights into social media engagement, including sentiment analysis,…	N/A
Resolver	Score9 out of 10	N/A	Crisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.	N/A

Pricing

BrandBastion

Resolver

No answers on this topic

No answers on this topic

Pricing Offerings
BrandBastion	Resolver
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

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Best Alternatives
	BrandBastion	Resolver
Small Businesses	Sendible Score7.2 out of 10	No answers on this topic
Medium-sized Companies	Emplifi Score8.9 out of 10	No answers on this topic
Enterprises	Salesforce Marketing Cloud Social Studio (discontinued) Score8.2 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BrandBastion	Resolver
Likelihood to Recommend	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	BrandBastion	Resolver
Likelihood to Recommend	BrandBastion No answers on this topic	Kroll At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool. Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues Incentivized Dennis Maksymov Growth Marketing Manager Read full review
Pros	BrandBastion No answers on this topic	Kroll Intuitive chatbot functionality Unlimited number of live agents at one fixed price Real-time assistance with cobrowsing feature A decent number of integrations with popular tools Incentivized Dennis Maksymov Growth Marketing Manager Read full review
Cons	BrandBastion No answers on this topic	Kroll Number of native integrations could be bigger Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does) Incentivized Dennis Maksymov Growth Marketing Manager Read full review
Alternatives Considered	BrandBastion No answers on this topic	Kroll Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price. Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website Incentivized Dennis Maksymov Growth Marketing Manager Read full review
Return on Investment	BrandBastion No answers on this topic	Kroll Radically increased conversion rates due to proactive chat bots Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc) Saved hours of time of support team Incentivized Dennis Maksymov Growth Marketing Manager Read full review
ScreenShots