Brightflag vs. Thomson Reuters Legal Tracker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightflag
Score 10.0 out of 10
N/A
Brightflag, with offices in New York, Ireland, and Australia, offers their flagship legal billing application, emphasizing spend management and advanced analytics.N/A
Thomson Reuters Legal Tracker
Score 8.9 out of 10
N/A
Thomson Reuters' Legal Tracker coordinates e-billing, matter management & analytics. It features automated invoice review, legal billing guideline enforcement, and rate management while streamlining communication with outside counsel.N/A
Pricing
BrightflagThomson Reuters Legal Tracker
Editions & Modules
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Offerings
Pricing Offerings
BrightflagThomson Reuters Legal Tracker
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
BrightflagThomson Reuters Legal Tracker
Best Alternatives
BrightflagThomson Reuters Legal Tracker
Small Businesses
BQE CORE
BQE CORE
Score 8.7 out of 10
BQE CORE
BQE CORE
Score 8.7 out of 10
Medium-sized Companies

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Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
BrightflagThomson Reuters Legal Tracker
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BrightflagThomson Reuters Legal Tracker
Likelihood to Recommend
Brightflag
I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
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Thomson Reuters
reviewing and approving e-invoices is very easy in Legal Tracker. adding case notes and status updates is very helpful
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Pros
Brightflag
  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line
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Thomson Reuters
  • e billing software
  • case status updates management
  • notes and tracking of case schedules
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Cons
Brightflag
  • More bespoke flags
  • More benchmarking data
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Thomson Reuters
  • pulling matter reports are not the easiest to do
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Usability
Brightflag
Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
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Thomson Reuters
the interface and usability is very good. the reporting capability is also very helpful for purposes of quarterly or monthly reports for operational leadership.
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Support Rating
Brightflag
Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
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Thomson Reuters
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Alternatives Considered
Brightflag
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Thomson Reuters
Legal Tracker works better in report pulling as well as how easy the interface is to use. the product also assists with note and status update entries and data collation.
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Return on Investment
Brightflag
  • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
  • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
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Thomson Reuters
  • approving and adjusting bills as e-bills is very easy and efficient
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ScreenShots