Symantec CloudSOC CASB vs. Microsoft Defender for Cloud Apps vs. Arcsight by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec CloudSOC CASB
Score 4.0 out of 10
N/A
CloudSOC CASB is a cloud access security broker developed by Elastica and now owned and supported by Broadcom, since Broadcom acquired Symantec, who acquired Elastica as part of Blue Coat in 2015.N/A
Microsoft Defender for Cloud Apps
Score 7.7 out of 10
N/A
Microsoft Defender for Cloud Apps (formerly Microsoft Cloud App Security) is a multimode cloud access security broker.N/A
Arcsight by OpenText
Score 6.8 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Pricing
Symantec CloudSOC CASBMicrosoft Defender for Cloud AppsArcsight by OpenText
Editions & Modules
No answers on this topic
No answers on this topic
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Offerings
Pricing Offerings
Symantec CloudSOC CASBMicrosoft Defender for Cloud AppsArcsight by OpenText
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec CloudSOC CASBMicrosoft Defender for Cloud AppsArcsight by OpenText
Considered Multiple Products
Symantec CloudSOC CASB

No answer on this topic

Microsoft Defender for Cloud Apps
Chose Microsoft Defender for Cloud Apps
I would go for MS because we leverage Azure in our organization and that helps.
Arcsight by OpenText

No answer on this topic

Features
Symantec CloudSOC CASBMicrosoft Defender for Cloud AppsArcsight by OpenText
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Symantec CloudSOC CASB
-
Ratings
Microsoft Defender for Cloud Apps
-
Ratings
Arcsight by OpenText
5.5
4 Ratings
35% below category average
Centralized event and log data collection00 Ratings00 Ratings8.04 Ratings
Correlation00 Ratings00 Ratings9.04 Ratings
Event and log normalization/management00 Ratings00 Ratings8.04 Ratings
Deployment flexibility00 Ratings00 Ratings6.04 Ratings
Integration with Identity and Access Management Tools00 Ratings00 Ratings6.03 Ratings
Custom dashboards and workspaces00 Ratings00 Ratings5.04 Ratings
Host and network-based intrusion detection00 Ratings00 Ratings8.02 Ratings
Data integration/API management00 Ratings00 Ratings5.01 Ratings
Behavioral analytics and baselining00 Ratings00 Ratings2.01 Ratings
Rules-based and algorithmic detection thresholds00 Ratings00 Ratings8.01 Ratings
Response orchestration and automation00 Ratings00 Ratings2.01 Ratings
Reporting and compliance management00 Ratings00 Ratings4.01 Ratings
Incident indexing/searching00 Ratings00 Ratings1.01 Ratings
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Symantec CloudSOC CASBMicrosoft Defender for Cloud AppsArcsight by OpenText
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No answers on this topic

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User Ratings
Symantec CloudSOC CASBMicrosoft Defender for Cloud AppsArcsight by OpenText
Likelihood to Recommend
8.0
(1 ratings)
7.0
(11 ratings)
9.0
(6 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
8.0
(4 ratings)
User Testimonials
Symantec CloudSOC CASBMicrosoft Defender for Cloud AppsArcsight by OpenText
Likelihood to Recommend
Broadcom
If you want to extend your Endpoint DLP to cloud: Apps, Web & Email, Then CloudSOC DLP detection Services help you to control with clouds apps & DLP detection Services with WSS help you to control all web. Also, cloud DLP detection services for Email will help you to control visibility & control over Office 365 Exchange, On prem-exchange & Gmail. In the case of other email services- we need to consider other solutions like Forcepoint One.
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Microsoft
Microsoft Defender for Cloud Apps is well suited when working with other Microsoft Applications. For example, if you are working with Microsoft Office 365 it works very well when implementing CASB features. It works when implementing monitoring or blocks on Sanctioned applications however customizing the message to users is not that great.
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OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Pros
Broadcom
  • As we know real data protection starts with Data Detection It helps us in the detection of any data like related to GDPR, Source Code, Designs, Financial Plans, SSN, IDs, etc.
  • All Channel coverage - Cloud , Email Data at rest, in-use, in-motion.
  • Data Formats- Described data, Structured & Unstructured Data image forms like presentation formats, Text & Markup, word processing, Spreadsheet formats, graphic formats, etc.
  • Machine Learning - Proximity, Derivative, Partial, Pattern, Large data sets, Distributed, Dynamic embedded.
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Microsoft
  • The integration to Microsoft Entra ID is seamless, which allows Conditional Access to redirect the session to Microsoft Defender for Cloud App for it to take actions (Block or Monitor).
  • Tracker users' activity is very good when troubleshooting or running an investigate.
  • Detecting risky users through tight integration with Microsoft Entra ID is a very good feature.
  • Detecting mass downloads and blocking the download of files from non-manage company devices is a very good feature as well.
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OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Cons
Broadcom
  • Broadcom CloudSOC CASB also needs to more focus on data classification, Classification will help to control the false positive & fast negative.
  • Broadcom has more focus on SMB business As SMB & Mid Enterprise is going to be more aware of cyber security especially start-ups.
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Microsoft
  • It takes some time to scan and apply the policies when there is some sensitive information.
  • After it applies the policies, it works, but there is a delay.
  • It doesn't provide any way to scan Microsoft Teams when an external exchange of images is happening. You can always do the filtering on the documents during the chat, but if there is an image, then some kind of OCR capability is required to detect it. At present, there is no way [Microsoft Cloud App Security] can go and detect those kinds of images and alert us
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OpenText
  • It is slow comparing to any other SIEM Tool.
  • We have to create filter for each alerts need some custom filter .
  • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
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Usability
Broadcom
No answers on this topic
Microsoft
The interface is pretty simple and easy to use; however, you will need to do a lot of investigative research on your own to get comfortable with it. Originally, many of the Microsoft security tools had their own seperate consoles. Overtime, they have blended into one interface which is the ideal state. In some cases it is clear Microsoft had to pick which console a certain feature or setting was going to reside in and this leads to some confusion. For example, DLP is managed through Defender for Cloud Apps but you will also need to jump into Purview. For things like reverse proxy on your M365 tenant, you will need to go into Azure and setup conditional access rules. Not a big problem and I can understand why the settings are located where they are but for someone just starting out with Defender for Cloud Apps, it will take some time to figure out.
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OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Support Rating
Broadcom
No answers on this topic
Microsoft
I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.
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OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Alternatives Considered
Broadcom
We were using Broadcom Symantec Endpoint security Enterprise, Hybrid subscription services & DLP solution at prem, which helped us in CloudSoC CASB Use Case & we have seen PoC of same, which was easy to integrate with existing security architectures. Overall they have offered us the best commercial in comparison with competitors.
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Microsoft
More flexible and more features with easy integration with cloud services like Microsoft Azure and other cloud services. Overall both gives similar features but we prefer Microsoft cloud app security due to its high threat detection rate. mostly we have been able to stop the threat in very very less time.
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OpenText
Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
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Return on Investment
Broadcom
  • Securing the digital transformation. CloudSOC CASB helps the organization's Digital journey by reducing complexities & poor experience of end-users.
  • Cloud SOC helps us to comply with multiple Compliance like HIPPA, PCI-DSS, GDPR, etc.
  • Security breaches cause billion-dollar losses to enterprises, CloudSOC will help to assist in the best industry practice by having predefined templates specifically for each industry.
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Microsoft
  • Cloud App Security saves us thousands of dollars finding and rectifying apps security issues
  • Identity Security Posture helps the organization identity stay in shape, saving thousands of dollars on security consultations
  • The cost of suffering a breach cannot be quantified, CAS helps minimize the chances of the attackers succeeding, with excellent historical logging for most operations
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OpenText
  • Logger helps us to decrease incident response times.
  • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
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ScreenShots