Symantec Email Threat Detection and Response vs. Mimecast Integrated Cloud Email Security

From a price point Symantec cannot be beat in EDU. However, for better EDR a more robust, fully featured solution is desirable. I am not sure if Broadcom is continuing to develop the product either after purchasing it.

Incentivized

Implementation is fast and easy. It takes care of a large number of email security needs, with an established knowledgeable support team any problem or issue can be resolved promptly. As a cloud native solution the portal is easy to use and intuitive. Email archive is a great established product that is well designed and means IT have access to historical data quickly, the search feature is great. We find that there are a number of email security products like outbound DLP and signature management tools that would be great additions to Mimecast, but their offerings are weak. Missed opportunity.

Incentivized

• Excellent integration with other Symantec products
• E-mail notification in case of an incident
• Excellent customer support

Incentivized

• Stop inbound malicious emails
• protect end users from clicking on infected links in emails
• Provide interactive end user training to improve cyber security awareness

Incentivized

• Adding malicious sources taking time
• Reporting function is very basic
• Symantec ATP has no integration with Symantec ETDAD.

Incentivized

• Recent changes to the dashboard have meant you cannot see the portal in tab views, making use a little slow
• Outbound DLP rules are static and not as impressive as competitors on the market
• Reporting is extremely basic and limited top 20 results
• Email Signatures is impossible to use and a missed opportunity

Incentivized

We are making a migration from Symantec to SentinelOne in the near future for easier deployment, better EDR and management functionality.

Incentivized

Overall they are very similar products, but what elevated Mimecast Integrated Cloud email Security over Proofpoint was the people. The staff, from the prompt and knowledgeable support staff, very helpful customer success managers and always available account managers. Technology is only ever as good as the people using or supporting it, and the staff at Mimecast really give great support and assistance in getting the full value from the product stack.

Incentivized

• It has been a good solution for the time we have used it.

Incentivized

• Improved security protection on emails
• Prevents email attacks with advanced email security
• Creates a cyber aware workforce with url rewrite and cyber training videos

Incentivized