TrustRadius

BT Cloud Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BT Cloud Work
Score 8.0 out of 10
N/A
BT Global offers unified communications as a service.N/A
Pricing
BT Cloud Work
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
BT Cloud Work
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
BT Cloud Work
Considered Both Products
BT Cloud Work
Verified User
Manager
Chose BT Cloud Work
Very similar, came down to cost.
Features
BT Cloud Work
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
BT Cloud Work
8.0
1 Ratings
4% below category average
Multi-level Interactive Voice Response (IVR)8.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
BT Cloud Work
7.8
1 Ratings
7% below category average
Answering rules8.01 Ratings
Call park8.01 Ratings
Message alerts8.01 Ratings
Voicemail Transcription7.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
BT Cloud Work
8.0
1 Ratings
6% below category average
Mobile app for iOS8.01 Ratings
Mobile app for Android8.01 Ratings
Best Alternatives
BT Cloud Work
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.4 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
All AlternativesView all alternatives
User Ratings
BT Cloud Work
Likelihood to Recommend
8.0
(1 ratings)
Usability
8.0
(1 ratings)
User Testimonials
BT Cloud Work
Likelihood to Recommend
BT Group
The app works brilliantly on mobile phones, allowing you to give out your landline and not your mobile number. It also allows for you to work in any office and still be contactable.
Verified User
Anonymous
Read full review
Pros
BT Group
  • HUD
  • Teams Integration
  • Call forwarding
Verified User
Anonymous
Read full review
Usability
BT Group
Very user friendly and easy to understand. Also very straight forward for administrators to manage.
Verified User
Anonymous
Read full review
Alternatives Considered
BT Group
Very similar, came down to cost.
Verified User
Anonymous
Read full review
Return on Investment
BT Group
  • Cost reductions
  • Flexibility
  • Sustainability
Verified User
Anonymous
Read full review
ScreenShots