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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BT Cloud Work

    Score6.8 out of 10
    N/ABT Global offers unified communications as a service.N/A
    Pricing
    BT Cloud Work
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    BT Cloud Work
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    BT Cloud Work
    Considered Both Products
    BT Group
    Chose BT Cloud Work
    Very similar, came down to cost.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    BT Cloud Work
    Cloud PBX
    Comparison of Cloud PBX features of BT Cloud Work
    Feature
    BT Cloud Work
    8.0
    1 Ratings
    6% below category average
    Multi-level Interactive Voice Response (IVR)8.01 Ratings
    Call Management
    Comparison of Call Management features of BT Cloud Work
    Feature
    BT Cloud Work
    7.8
    1 Ratings
    11% below category average
    Answering rules8.01 Ratings
    Call park8.01 Ratings
    Message alerts8.01 Ratings
    Voicemail Transcription7.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of BT Cloud Work
    Feature
    BT Cloud Work
    8.0
    1 Ratings
    10% below category average
    Mobile app for iOS8.01 Ratings
    Mobile app for Android8.01 Ratings
    Best Alternatives
    BT Cloud Work
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    BT Cloud Work
    Likelihood to Recommend
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    User Testimonials
    BT Cloud Work
    Likelihood to Recommend
    BT Group
    The app works brilliantly on mobile phones, allowing you to give out your landline and not your mobile number. It also allows for you to work in any office and still be contactable.
    Incentivized
    Read full review
    Pros
    BT Group
    • HUD
    • Teams Integration
    • Call forwarding
    Incentivized
    Read full review
    Usability
    BT Group
    Very user friendly and easy to understand. Also very straight forward for administrators to manage.
    Incentivized
    Read full review
    Alternatives Considered
    BT Group
    Very similar, came down to cost.
    Incentivized
    Read full review
    Return on Investment
    BT Group
    • Cost reductions
    • Flexibility
    • Sustainability
    Incentivized
    Read full review
    ScreenShots