BT Cloud Work is a cloud communication platform offered by BT, designed to improve collaboration and communication for businesses. This platform is tailored for corporate technology solutions and products, aiming to connect and empower people within organizations. According to the vendor, BT Cloud Work is used by companies of various sizes, including teams with 250+ employees. It is widely adopted across industries that prioritize effective communication and collaboration, such as corporate products, enabling your people, and communication solutions.
IVR is a phone menu allowing callers to interact with the system through voice and keypad
Category average: 7.7
Ability to enter rules to route calls to main number or other extensions in case of absence
Category average: 8.6
Ability to hold calls in virtual location and subsequently access from any phone in system
Category average: 8.4
App for iPhone and iPad
Category average: 8.7
Android app
Category average: 8.6
AI-powered voice-to-text transcription of voicemails
Category average: 8.1
