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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Calilio

    N/AN/ACalilio provides a cloud-based business phone system for startups, small businesses, sales teams, support teams, remote teams, and call centers. The platform helps businesses make and receive calls over the internet, send SMS/MMS, buy or port virtual phone numbers, route calls, record conversations, monitor agents, and review call activity from one online workspace. With Calilio, businesses can replace traditional PBX hardware and office desk phones with a flexible…

    $15

    per month per user

    KrispCall

    Score7.3 out of 10
    N/AKrispCall is a communication platform for growing business that integrates with a CRM, offering access to phone numbers in over 100 countries. KrispCall includes a Power Dialer for sales teams, enabling lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies outreach efforts, driving targeted campaigns to boost engagement and…

    $15

    per month per user

    Pricing
    CalilioKrispCall
    Editions & Modules
    Standard Plan
    $15
    per month per user
    Premium Plan
    $35
    per month per user
    Enterprise
    Custom Pricing
    Essential
    $15
    per month per user
    Standard
    $40
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    CalilioKrispCall
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing on Standard and Premium Plan. 10 user minimum.20% discount for annual pricing.
    More Pricing Information
    Features
    CalilioKrispCall
    Cloud PBX
    Comparison of Cloud PBX features of Calilio and KrispCall
    Feature
    Calilio
    -
    Ratings
    KrispCall
    8.3
    1 Ratings
    5% above category average
    Multi-level Interactive Voice Response (IVR)00 Ratings9.01 Ratings
    Call reports00 Ratings8.01 Ratings
    Directory of employee names00 Ratings8.01 Ratings
    Call Management
    Comparison of Call Management features of Calilio and KrispCall
    Feature
    Calilio
    -
    Ratings
    KrispCall
    8.6
    1 Ratings
    5% above category average
    Answering rules00 Ratings8.01 Ratings
    Call recording00 Ratings9.01 Ratings
    Call park00 Ratings8.01 Ratings
    Call screening00 Ratings10.01 Ratings
    Message alerts00 Ratings8.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Calilio and KrispCall
    Feature
    Calilio
    -
    Ratings
    KrispCall
    9.0
    1 Ratings
    13% above category average
    Audio conferencing00 Ratings9.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Calilio and KrispCall
    Feature
    Calilio
    -
    Ratings
    KrispCall
    8.0
    1 Ratings
    2% above category average
    Mobile app for iOS00 Ratings8.01 Ratings
    Best Alternatives
    CalilioKrispCall
    Small Businesses
    CallFire
    Score9.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CalilioKrispCall
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CalilioKrispCall
    Likelihood to Recommend
    Calilio
    No answers on this topic
    KrispCall
    It's well suited for sales and support environments where you need to give live coaching or real time feedback to your team members. It also helps when you have to take some strategic decisions, specifically if you are working in. support environments to identify trends, spikes in call volume, etc, and the virtual receptionist is a great help, too when the call volume is higher. For me in sales it helps with live monitoring, auto-transcript of calls, call tagging etc.
    Incentivized
    Read full review
    Pros
    Calilio
    No answers on this topic
    KrispCall
    • Ability to do live monitoring of calls whenever I need to provide real time feedback to my team members as it also ensures smooth interaction
    • Liked the option of auto-transcription whenever I am in a hurry and need just basic transcript of what happened on the call
    • Call Analytics is also great for you to help identify trends, and get some granular data points for making some strategic decisions
    Incentivized
    Read full review
    Cons
    Calilio
    No answers on this topic
    KrispCall
    • Integration with Salesforce isn't there, which I believe every software must have these days.
    • No bulk SMS feature
    Incentivized
    Read full review
    Alternatives Considered
    Calilio
    No answers on this topic
    KrispCall
    I am not a decision maker who decides whether to buy a software or not but yes Krispcall has a lot of advantages compared to other vendors in the similar lines and one of them is it being cost efficent.
    Incentivized
    Read full review
    Return on Investment
    Calilio
    No answers on this topic
    KrispCall
    • seamless process for live feedback and monitoring
    • helpful in strategic decision making
    • reduce the burden of listening to the calls, as at times auto-transcript does the job for you
    Incentivized
    Read full review
    ScreenShots

    Calilio Screenshots

    Screenshot of Calilio AI Dashboard displaying AI-powered call analytics, call summaries, sentiment analysis, transcriptions, and real-time insights to help businesses monitor conversations and improve customer communication.Screenshot of Calilio Call Box interface enabling businesses to manage inbound and outbound calls, access call history, view contacts, and handle customer conversations from a single cloud phone system.Screenshot of Calilio Dialer interface for making outbound business calls with an intuitive keypad, contact lookup, and cloud-based calling features to improve sales and customer communication.Screenshot of Calilio Purchase Number page allowing businesses to buy local, toll-free, and international virtual phone numbers for cloud-based business communication.Screenshot of Calilio Integrations interface enabling businesses to connect their cloud phone system with popular CRM, customer support, and productivity tools for enhanced collaboration.Screenshot of virtual phone numbers from 100+ countries, enabling businesses to establish a local presence, make and receive calls globally, and expand international customer communication.

    KrispCall Screenshots

    Screenshot of KrispCall’s AI-driven phone system.Screenshot of a few of the CRMs that KrispCall can integrate with.Screenshot of some of the Local, International & Toll-Free Numbers available, across 100+ countries, to stay connected with clients worldwide.Screenshot of the Power Dialer, enabling users to make more calls quickly and effectively, driving better results.Screenshot of an example of the real-time call coaching, including listening, whispering, and barging,that guides and supports teams during calls.Screenshot of an example of the centralized communication channels that are organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single dashboard.