CallHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallHub
Score 8.0 out of 10
Small Businesses (1-50 employees)
CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A
Pricing
CallHub
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
CallHub
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.
More Pricing Information
Community Pulse
CallHub
Features
CallHub
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
CallHub
8.4
1 Ratings
1% above category average
Agent dashboard8.01 Ratings
Validate callers8.01 Ratings
Outbound response9.01 Ratings
Call forwarding8.01 Ratings
Click-to-call (CTC)8.01 Ratings
Warm transfer8.01 Ratings
Predictive dialing9.01 Ratings
Interactive voice response9.01 Ratings
REST APIs8.01 Ratings
Call scripts9.01 Ratings
Call tracking9.01 Ratings
Multichannel integration8.01 Ratings
CRM software integration8.01 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
CallHub
8.4
1 Ratings
2% above category average
Inbound call routing9.01 Ratings
Omnichannel inbound routing8.01 Ratings
Recording8.01 Ratings
Quality management8.01 Ratings
Call analytics9.01 Ratings
Historical reporting8.01 Ratings
Live reporting8.01 Ratings
Customer surveys9.01 Ratings
Customer interaction analytics9.01 Ratings
Best Alternatives
CallHub
Small Businesses
CloudTalk
CloudTalk
Score 7.6 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.6 out of 10
Enterprises
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 8.8 out of 10
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User Ratings
CallHub
Likelihood to Recommend
8.0
(1 ratings)
User Testimonials
CallHub
Likelihood to Recommend
CallHub
It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
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Pros
CallHub
  • All you'll require is your login credentials.
  • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
  • Callhub has been limited to protect privacy.
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Cons
CallHub
  • Using new software is frustrating at first, but worth the effort.
  • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
  • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
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Return on Investment
CallHub
  • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
  • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
  • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
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ScreenShots

CallHub Screenshots

Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer