Concentrating is the important part of this effort in talking to our users.
May 10, 2022

Concentrating is the important part of this effort in talking to our users.

Manuel Hernandez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CallHub

The conversations we host are for users to talk and listen to each other the conversation should be informative and fun and reinforce our shared purpose. The technology should help, the steps to set up the software, so no time is wasted dialing phone numbers or reading voicemails, as well as less time needed for data entry.
  • All you'll require is your login credentials.
  • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
  • Callhub has been limited to protect privacy.
  • Using new software is frustrating at first, but worth the effort.
  • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
  • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
  • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
  • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
  • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.

Do you think CallHub delivers good value for the price?

Yes

Are you happy with CallHub's feature set?

Yes

Did CallHub live up to sales and marketing promises?

Yes

Did implementation of CallHub go as expected?

Yes

Would you buy CallHub again?

Yes

It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.

CallHub Feature Ratings

Agent dashboard
8
Validate callers
8
Outbound response
9
Call forwarding
8
Click-to-call (CTC)
8
Warm transfer
8
Predictive dialing
9
Interactive voice response
9
REST APIs
8
Call scripts
9
Call tracking
9
Multichannel integration
8
CRM software integration
8
Inbound call routing
9
Omnichannel inbound routing
8
Recording
8
Quality management
8
Call analytics
9
Historical reporting
8
Live reporting
8
Customer surveys
9
Customer interaction analytics
9