CallTower

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallTower
Score 9.2 out of 10
N/A
Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…N/A
Pricing
CallTower
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
CallTower
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CallTower
Considered Both Products
CallTower
Chose CallTower
8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish …
Best Alternatives
CallTower
Small Businesses

No answers on this topic

Medium-sized Companies
AVI-SPL
AVI-SPL
Score 8.5 out of 10
Enterprises
AVI-SPL
AVI-SPL
Score 8.5 out of 10
All AlternativesView all alternatives
User Ratings
CallTower
Likelihood to Recommend
10.0
(1 ratings)
User Testimonials
CallTower
Likelihood to Recommend
CallTower
If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works!
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Pros
CallTower
  • Optimized integration with Teams
  • Implementation was the 'flagship' experience for us
  • Ongoing support is real not just empty promises
  • The implementation model was extremely well thought out and was definitive
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Cons
CallTower
  • Honestly nothing, I stack up other implementations against theirs, it was that good!
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Alternatives Considered
CallTower
8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are.
Read full review
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