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CallTower

Score9.3 out of 10

4 Reviews and Ratings

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What is CallTower?

Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business customers.

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Reviews

What users are saying about CallTower.
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Gold standard implementation

Incentivized
Rob TaylorView profile
IT Director in Information Technology at Sight & Sound Inc (501-1000 employees employees)

Pros

  • Optimized integration with Teams
  • Implementation was the 'flagship' experience for us
  • Ongoing support is real not just empty promises
  • The implementation model was extremely well thought out and was definitive

Cons

  • Honestly nothing, I stack up other implementations against theirs, it was that good!

Alternatives Considered

8x8 Work