Calyx Point vs. Finicity Connect

It gets the job done for initiating loans. I can't say anything about the marketing tools as I haven't used them but as a de facto technical support person in the company, I have helped many of the loan officers resolve issues (or inform them they are not resolvable yet). One limitation I ran into was property and loan matching. The system allows one property to be matched with multiple liabilities but not the converse. For an investor with a portfolio loan, it was not possible to show one liability relating to multiple properties. This required workarounds. The field for entering properties is very small in list form making review difficult when there are more than a few properties. The interface could be more adjustable. Overall, the program is not well-liked by the loan officers who would prefer a more modern platform, though all surely have some drawbacks. The program appears to have many functions we do not use and it would be preferred if the ones we use worked better.

Incentivized

It's a very comprehensive and plenty of features as compared to its competitors. I like how it shorten the time it takes to verify account details, monitor balances or create verification reports easily. I like how it makes the consumer permission process super simple and intuitive and makes them fast to data needed to provide service instantly.

Incentivized

• I can’t say
• I don’t have any examples
• The suite is a constant thorn in my side

Incentivized

• Free access to our API endpoints.
• Helps to connect supports the TSP protocol to secure our user credentials when accessing information from our financial institutions.
• Integrate and connect anywhere within our web or mobile app using iFrame.
• Connect SDK resources for both web and mobile apps.

Incentivized

• There is lots of room for improvement as there have been many bugs in the implementation of the new format. Responsiveness to customer needs was inexcusably slow for a change that was years in the planning.
• Many of the calculations seem inconsistent on Fees Worksheet and other pages, including differences in how the information appears when printed vs onscreen.
• The menus are not intuitive and could be much better.
• The user interface is archaic.
• Field links do not work correctly and take a long time to be corrected.

Incentivized

• Some features are complicated. Needs more training.
• The Finicity Connect API documentation is not available in all areas.

Incentivized

There are several other products available that we will consider when we are able to upgrade from Calyx.

Incentivized

It allows our customers to grant Finicity authorisation and use of their account credentials to access their financial data. I like how it integrate Connect anywhere within our web or mobile apps using iFrame. Connect SDK resources for both web and mobile apps. Add more Security features to our clients data. The support is great for all our needs.

Incentivized

• The learning curve to proficiency is steep
• My goals of developing a smooth workflow [are] hindered by the lack of Point’s intuitiveness

Incentivized

• Insights into customer-focused fintech innovation.
• Phenomenal end-users experience.
• Highest level security for our clients data.

Incentivized