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Foundation Directory Online by Candid vs. Pushpay

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Foundation Directory Online by Candid

    Score9.3 out of 10
    N/AThe Foundation Directory Online (FDO) is an online database of donations, donors, and grantmakers, from Candid.orgN/A

    Pushpay

    Score8.8 out of 10
    N/APushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and build stronger community relationships.N/A
    Pricing
    Foundation Directory Online by CandidPushpay
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Foundation Directory Online by CandidPushpay
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Foundation Directory Online by CandidPushpay
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Foundation Directory Online by CandidPushpay
    Likelihood to Recommend
    8.0
    (3 ratings)
    1.2
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Foundation Directory Online by CandidPushpay
    Likelihood to Recommend
    Candid.org
    Beyond any pros or cons, the simple fact is that FDO is the industry standard for grant prospecting databases. Others like GrantStation, GrantSearch, and more can offer some other functionalities or different UX/UI, but ultimately I've never found something that other search platforms had that FDO did not. If you are a non-profit organization, you need a subscription to FDO if you have any serious interest in prospecting (and getting) institutional funding.
    Incentivized
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    Pushpay
    Pushpay has been fantastic for us in the implementation of events, especially in the processing of registration forms and collecting fees. Pushpay has also been great in helping us receive donations and contributions to the church. Additionally, I have also used Pushpay (specifically, the CRM database) to help in our process of Church Membership (receiving applications, registering attendance at our membership classes, etc).
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    Pros
    Candid.org
    • Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
    • Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
    • Being able to search through organization's 990s using crtl + F
    Incentivized
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    Pushpay
    • User Friendly
    • Secure
    Incentivized
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    Cons
    Candid.org
    • As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.
    Incentivized
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    Pushpay
    • COST!
    • Customer service
    • Elimination of contracts
    Read full review
    Support Rating
    Candid.org
    Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
    Incentivized
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    Pushpay
    The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.
    Incentivized
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    Alternatives Considered
    Candid.org
    I have also used Grant Station and GuideStar for foundation research and have found Foundation Directory Online to be the most user-friendly, provide the most detailed information about foundations, and to have the best search features in order to find the funders that I am looking for as well as to discover new funders
    Incentivized
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    Pushpay
    We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.
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    Return on Investment
    Candid.org
    • We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
    Incentivized
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    Pushpay
    • Pushpay served as a fine giving platform and allowed for our church to move digitally well.
    • However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.
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