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Canopy Practice Management vs. Drake Tax

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canopy Practice Management

    Score7.8 out of 10
    N/ACanopy Practice Management is designed to help accounting firms keep all parties on the same page. It includes essential tools for enabling communication between clients and your team.N/A

    Drake Tax

    Score7.7 out of 10
    N/ADrake Tax is a tax practice management software solution with features that help users prepare and process customers’ returns. Its scheduler enables users to manage schedules and appointments, and a front office mode is available for staff who manage appointments but don’t need access to the full Drake Tax program.N/A
    Pricing
    Canopy Practice ManagementDrake Tax
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Canopy Practice ManagementDrake Tax
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Canopy Practice ManagementDrake Tax
    Considered Both Products
    Canopy
    No answer on this topic
    Drake Software
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    User Ratings
    Canopy Practice ManagementDrake Tax
    Likelihood to Recommend
    9.0
    (13 ratings)
    7.3
    (3 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (3 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Canopy Practice ManagementDrake Tax
    Likelihood to Recommend
    Canopy
    If you want to have an all in one solution for managing you clients (from sales lead to loyal client) this is the answer. We rarely have to use other systems to take a client from a lead to completing their taxes or representation case. It's also given us the freedom to switch our business model to focus on value added pricing and shift to be an advisory focused firm. If you want to pump out hundreds of returns and don't care about managing your clients on a long term basis because you're a quantity over quality shop, you may not find value in the software.
    Incentivized
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    Drake Software
    Smaller firms and new businesses with lower up-front budget/cash flow availability. In particular with less complex returns. This is a great starter software. The desktop version is the most affordable, it can be networked. I am not familiar with their online software, but because I use a laptop, I am still able to work from anywhere. If you have more complex tax clients, then a step-up in software will likely make more sense, an UltraTax CS might be more your style. While Drake has a lot of good tools, more expensive and complex programs like UltraTax are better suited with better integrations and sometimes higher-level knowledge at your fingertips.
    Incentivized
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    Pros
    Canopy
    • As TheCPATaxProblemSolver, Canopy is a great timesaver in helping me complete IRS Offer In Compromises. An Offer in Compromise (OIC) is an IRS program that allows taxpayers to settle their liabilities for less than the full amount owed.
    • I use analytics contained in the state-of-the-art Canopy tax resolution software to calculate smart recommendations based on each unique case to arrive at the best solution and prepare successful cases.
    • Canopy tax has an all in one practice management software. It features Customer Relationship Management (CRM), Document Management, Workflow Management, as well as Billing and Invoicing
    Incentivized
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    Drake Software
    • Lookbacks
    • Carryforward notes.
    Incentivized
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    Cons
    Canopy
    • Connectivity with Outlook for email tracking - the connection is sometimes lost and there is no notification. You just look for your email trail and there is nothing.
    • Electronic signatures for multiple contacts on one document with some fields being optional would be a great help.
    • Being able to see contact transcripts in the client record view versus just the transcript screen would be more efficient.
    Incentivized
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    Drake Software
    • State and local returns - there's nothing that shows where there was data in a previous year.
    Incentivized
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    Usability
    Canopy
    No answers on this topic
    Drake Software
    You can figure most stuff out. Some stuff just is programed wrong and you can't get support to fix it for you
    Incentivized
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    Support Rating
    Canopy
    We had to contact the company many times because of the problems we were encountering. They were not helpful in any way
    Incentivized
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    Drake Software
    No answers on this topic
    Alternatives Considered
    Canopy
    Canopy works efficiently for all the companies, more so the CPA firms and other programs have no such advancement. The existence of an individualized client portal from Canopy is a remarkable step. Canopy records the due dates for a project and checks them when they are near or notifies the user.
    Incentivized
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    Drake Software
    Proconnect is pretty comparable to Drake Tax. I opt to use Drake tax because it is more affordable, both online and desktop, has better customer support, and it is not another Intuit product. Turbo Tax is okay for individuals or for someone doing just a few smaller returns. For complexity or larger practices, I think this tool makes no sense. It is very much part of the Intuit ecosystem and not ideal for any major complexity or larger volume of client tax returns.
    Incentivized
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    Return on Investment
    Canopy
    • We have eliminated our admin position as our tasks are more streamlined.
    • We can support a year-round client demand breaking the season-to-season cash cycle.
    • We're looking to become 100% remote/virtual helping clients all over the country/world within the next 12 months due to this cloud solution.
    Incentivized
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    Drake Software
    No answers on this topic
    ScreenShots