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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbon Black EDR

    Score7.5 out of 10
    N/ACarbon Black EDR is an on-premise incident response and threat hunting solution designed for security operations center (SOC) teams with offline environments or on-premises requirements.N/A

    SentiOne

    Score6.5 out of 10
    N/ASentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.…

    $299

    per account

    Pricing
    Carbon Black EDRSentiOne
    Editions & Modules
    No answers on this topic
    Team
    $299
    per account
    Enterprise
    Custom Pricing
    per account
    Offerings
    Pricing Offerings
    Carbon Black EDRSentiOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$299 per account
    Additional Details——
    More Pricing Information
    Features
    Carbon Black EDRSentiOne
    Endpoint Security
    Comparison of Endpoint Security features of Carbon Black EDR and SentiOne
    Feature
    Carbon Black EDR
    8.0
    1 Ratings
    8% below category average
    SentiOne
    -
    Ratings
    Anti-Exploit Technology8.01 Ratings00 Ratings
    Infection Remediation8.01 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Carbon Black EDR and SentiOne
    Feature
    Carbon Black EDR
    7.4
    1 Ratings
    13% below category average
    SentiOne
    -
    Ratings
    Network Analytics8.01 Ratings00 Ratings
    Threat Recognition9.01 Ratings00 Ratings
    Vulnerability Classification8.01 Ratings00 Ratings
    Automated Alerts and Reporting7.01 Ratings00 Ratings
    Threat Analysis6.01 Ratings00 Ratings
    Threat Intelligence Reporting6.01 Ratings00 Ratings
    Automated Threat Identification8.01 Ratings00 Ratings
    Threat Hunting Tools
    Comparison of Threat Hunting Tools features of Carbon Black EDR and SentiOne
    Feature
    Carbon Black EDR
    7.5
    1 Ratings
    10% below category average
    SentiOne
    -
    Ratings
    Scanning for Vulnerabilities8.01 Ratings00 Ratings
    Behavioral Analytics7.01 Ratings00 Ratings
    Best Alternatives
    Carbon Black EDRSentiOne
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Khoros Service
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Brand Embassy (discontinued)
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbon Black EDRSentiOne
    Likelihood to Recommend
    7.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Carbon Black EDRSentiOne
    Likelihood to Recommend
    Broadcom
    Carbon Black was an effective system for automatic remediation. It was difficult to utilize regularly, however, and did give a number of false positive in our usage. However, it was integral and exceedingly important and performed as it was designed to. The user interface was not terribly intuitive, and while abundant technical information was available regarding the threats we were experiencing and remediating, the surface-level pane contained more information than was pragmatic given a large number of safeguarded systems and too few specialists.
    Incentivized
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    SentiOne
    SentiOne is one of the best available platforms in the market dealing in customer automation on AI level to help businesses grow. We are very much impressed by their services, all in all as they are offering the best possible solutions to every problem which makes it more reliable and trusted in order to handle business.
    Incentivized
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    Pros
    Broadcom
    • Helps in tracking network connections made by machine
    • Process Tree which show series of workflow which clear and easy to understand.
    • Enables to go live into the machine and investigate
    Incentivized
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    SentiOne
    • The platform easily measures social media, blogs, posts worldwide using different algorithms, collects public mentions, and automatically analyzes the situation then provides a customizable solution that will have more chances to get accepted and will work fine.
    • It has the best features to be the best in terms of functionalities and features include in it.
    • Daily report feature is also very intuitive.
    Incentivized
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    Cons
    Broadcom
    • Needs more defensive abilities
    Incentivized
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    SentiOne
    • Customer support of SentiOne is not up to mark.
    • They need to be more accessible and responsive to our questions instead of making us hold for hours and do not provide any solution which is tiring and less professional.
    • Customer support needs a lot of attention and has more knowledge about the platform to be helpful.
    Incentivized
    Read full review
    Usability
    Broadcom
    The interface is crowded and overly technical, and took intensive learning efforts to understand and use granularly, effectively. We enjoyed using the product, but did not see a clear advantage in this area to competitors--most platforms work the same way and have a similar structure. Its threat detection capability was strong
    Incentivized
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    SentiOne
    I just love to use this amazing software.
    Incentivized
    Read full review
    Support Rating
    Broadcom
    No answers on this topic
    SentiOne
    It is very supportive. I am a very contented user.
    Incentivized
    Read full review
    Alternatives Considered
    Broadcom
    It has better UI.
    Incentivized
    Read full review
    SentiOne
    SentiOne is a major part of our organization. We are solving a lot of problems in the organization by using SentiOne. It has been operational in our organization for a long time and has a great find for us all in all. I like that feature that it gives me all information about new mentions to my inbox every day and informs me about it which gives day-to-day insights, change or update strategies.
    Incentivized
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    Return on Investment
    Broadcom
    • Increased visibility across the enterprise for threats
    • Rapid ability to investigate and remediate threats
    Incentivized
    Read full review
    SentiOne
    • The best feature that I like the most and have been using for a long time that its analytical section is up to mark.
    • When I open the analytical section it gives me the all insights of my audience including their gender, location, days when most of the mentions are published which is great to have. It is best to have more marketing wins as it does not limit the searches of keywords.
    • This helps to search multiple phrases connected with a marketing strategy which is life and most recent in trends.
    Incentivized
    Read full review
    ScreenShots

    SentiOne Screenshots

    Screenshot of Sentiment analysis widgets tell how many of mentions had positive, negative or neutral meaning.Screenshot of Monitor all mentions of your brand and easily reply to comments, posts, and messages - directly from one tool.Screenshot of Manage every channel from one tool and assign incoming requests to various teams.Screenshot of Set up priorities and automatically assign customer requests from every channel – saving time and ensuring every message gets to where it needs to be.Screenshot of Measure the effectiveness of your customer service team, analyze KPIs and optimize your resources.Screenshot of SentiOne’s intuitive bot-building interface enables you to create multiple scenarios and automate your customer service on social media, email, and WhatsApp.