TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cart.com

    Score8.9 out of 10
    N/ACart.com is an e-commerce-as-a-service platform designed to help brands accelerate online growth. Cart.com offers a comprehensive and growing set of integrated ecommerce solutions—including online store software, digital marketing services, fulfillment, financial services, and customer service capabilities—so brands of any size can work with a single partner to access the same capabilities as the world’s largest ecommerce companies.N/A

    Dokan

    Score9.3 out of 10
    Small Businesses (1-50 employees)
    Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
    Pricing
    Cart.comDokan
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cart.comDokan
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Features
    Cart.comDokan
    Online Storefront
    Comparison of Online Storefront features of Cart.com and Dokan
    Feature
    Cart.com
    8.9
    1 Ratings
    13% above category average
    Dokan
    6.8
    1 Ratings
    14% below category average
    Product catalog & listings9.01 Ratings9.01 Ratings
    Product management9.01 Ratings8.01 Ratings
    Bulk product upload7.01 Ratings7.01 Ratings
    Branding10.01 Ratings6.01 Ratings
    Mobile storefront10.01 Ratings5.01 Ratings
    Product variations10.01 Ratings5.01 Ratings
    Website integration7.01 Ratings8.01 Ratings
    Visual customization10.01 Ratings6.01 Ratings
    CMS8.01 Ratings7.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Cart.com and Dokan
    Feature
    Cart.com
    7.0
    1 Ratings
    9% below category average
    Dokan
    5.0
    1 Ratings
    42% below category average
    Abandoned cart recovery6.01 Ratings00 Ratings
    Checkout user experience8.01 Ratings5.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of Cart.com and Dokan
    Feature
    Cart.com
    10.0
    1 Ratings
    18% above category average
    Dokan
    -
    Ratings
    eCommerce security10.01 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Cart.com and Dokan
    Feature
    Cart.com
    10.0
    1 Ratings
    26% above category average
    Dokan
    9.0
    1 Ratings
    16% above category average
    Promotions & discounts10.01 Ratings00 Ratings
    Personalized recommendations10.01 Ratings00 Ratings
    SEO10.01 Ratings9.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Cart.com and Dokan
    Feature
    Cart.com
    9.6
    1 Ratings
    18% above category average
    Dokan
    7.8
    1 Ratings
    3% below category average
    Multi-site management10.01 Ratings00 Ratings
    Order processing10.01 Ratings7.01 Ratings
    Inventory management9.01 Ratings9.01 Ratings
    Shipping9.01 Ratings8.01 Ratings
    Custom functionality10.01 Ratings7.01 Ratings
    Best Alternatives
    Cart.comDokan
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cart.comDokan
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Cart.comDokan
    Likelihood to Recommend
    Cart.com
    The Multi-Store eCommerce platform is by far the strongest feature. Anyone who has a direct to consumer business and a business-to-business side should use cart.com. Also, if you plan to grow to a 7 figure business, it is best to start and stay with cart.com because Shopify will get ridiculously expensive as you grow.
    Incentivized
    Read full review
    weDevs
    Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
    Incentivized
    Read full review
    Pros
    Cart.com
    • Multi store eCommerce platform is the best part about Cart.com.
    • Pricing is a super high value and rewards you as you grow.
    • Free templates are attractive.
    • The Rule Engine feature is very powerful and we use it a lot.
    Incentivized
    Read full review
    weDevs
    • Intuitive back-end functions.
    • User-friendly front-end interface.
    • Bug fixes and improvements are done often and regularly.
    Incentivized
    Read full review
    Cons
    Cart.com
    • The integrations are good, but not great. Shopify is really good at integrations.
    • Tech support is fairly slow and it can take several days to a week to get a simple question answered.
    • Stronger reporting. It hasn't changed in the last 4 years.
    Incentivized
    Read full review
    weDevs
    • Sign-up procedure could be more explanatory for vendors.
    • Sign-up validations could be improved.
    • Support for multi-currency and multilingual shops needs to be improved.
    Incentivized
    Read full review
    Usability
    Cart.com
    No answers on this topic
    weDevs
    Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
    Incentivized
    Read full review
    Support Rating
    Cart.com
    No answers on this topic
    weDevs
    The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
    Incentivized
    Read full review
    Alternatives Considered
    Cart.com
    None of them did Multi Store platforms.
    Incentivized
    Read full review
    weDevs
    No answers on this topic
    Return on Investment
    Cart.com
    • The pricing model is a great value adding to our bottom line.
    • Our inventory management is accurate and easy with the multi-store pulling into the same dashboard.
    Incentivized
    Read full review
    weDevs
    • Positive impact on small to medium shops.
    • Needs good advertisement and features to get large shops to sign up.
    • Needs more bulk product import and management features.
    Incentivized
    Read full review
    ScreenShots

    Dokan Screenshots

    Product screenshotProduct screenshotProduct screenshot