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Casebook Platform for Human Services vs. NeoCase

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Casebook Platform for Human Services

    Score7 out of 10
    Small Businesses (1-50 employees)
    Casebook helps organizations get data out of their file cabinets and into a digital database. Users can create custom fields, edit forms, and track data that matters to internal teams, funders, and the community. Casebook brings it all together and manage cases, clients, and services from any device on a HIPAA-compliant platform. Streamline processes with reporting, notifications, case notes, and smart workflow automation. Casebook was incubated and receives support from the Annie E. Casey…

    $29

    per month per user

    NeoCase

    Score8 out of 10
    N/ANeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.

    $100

    per month

    Pricing
    Casebook Platform for Human ServicesNeoCase
    Editions & Modules
    No answers on this topic
    Neocase
    $100.00
    per month
    Offerings
    Pricing Offerings
    Casebook Platform for Human ServicesNeoCase
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$199 one-time fee per installationNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Casebook Platform for Human ServicesNeoCase
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    No answers on this topic
    Bonterra Apricot
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Bonterra Apricot
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Casebook Platform for Human ServicesNeoCase
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Casebook Platform for Human ServicesNeoCase
    Likelihood to Recommend
    Casebook PBC
    No answers on this topic
    NeoCase
    Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
    Incentivized
    Read full review
    Pros
    Casebook PBC
    No answers on this topic
    NeoCase
    • Neocase allows for case tracking and metrics reporting.
    • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
    • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
    Incentivized
    Read full review
    Cons
    Casebook PBC
    No answers on this topic
    NeoCase
    • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
    • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
    Incentivized
    Read full review
    Return on Investment
    Casebook PBC
    No answers on this topic
    NeoCase
    • Transition to Shared Service environment for 32 entities
    • Streamlined request management
    • User satisfaction
    Incentivized
    Read full review
    ScreenShots

    Casebook Platform for Human Services Screenshots

    Screenshot of the dashboard to track relationships, emails, meetings, documents, forms, and more within Casebook's cb Engage application