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Casebook Platform for Human Services vs. NeoCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Casebook Platform for Human Services
Score 4.1 out of 10
Small Businesses (1-50 employees)
Casebook helps organizations get data out of their file cabinets and into a digital database. Users can create custom fields, edit forms, and track data that matters to internal teams, funders, and the community. Casebook brings it all together and manage cases, clients, and services from any device on a HIPAA-compliant platform. Streamline processes with reporting, notifications, case notes, and smart workflow automation. Casebook was incubated and receives support from the Annie E. Casey…
$25
per month per user
NeoCase
Score 8.0 out of 10
N/A
NeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.
$100
per month
Pricing
Casebook Platform for Human ServicesNeoCase
Editions & Modules
No answers on this topic
Neocase
$100.00
per month
Offerings
Pricing Offerings
Casebook Platform for Human ServicesNeoCase
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$199 one-time fee per installationNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Casebook Platform for Human ServicesNeoCase
Best Alternatives
Casebook Platform for Human ServicesNeoCase
Small Businesses
Bonterra Apricot
Bonterra Apricot
Score 9.2 out of 10
Bonterra Apricot
Bonterra Apricot
Score 9.2 out of 10
Medium-sized Companies
TIBCO® BPM Enterprise
TIBCO® BPM Enterprise
Score 7.0 out of 10
TIBCO® BPM Enterprise
TIBCO® BPM Enterprise
Score 7.0 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Casebook Platform for Human ServicesNeoCase
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Casebook Platform for Human ServicesNeoCase
Likelihood to Recommend
Casebook PBC
No answers on this topic
NeoCase
Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
Verified User
Anonymous
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Pros
Casebook PBC
No answers on this topic
NeoCase
  • Neocase allows for case tracking and metrics reporting.
  • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
  • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
Verified User
Anonymous
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Cons
Casebook PBC
No answers on this topic
NeoCase
  • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
  • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
Verified User
Anonymous
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Return on Investment
Casebook PBC
No answers on this topic
NeoCase
  • Transition to Shared Service environment for 32 entities
  • Streamlined request management
  • User satisfaction
Verified User
Anonymous
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ScreenShots

Casebook Platform for Human Services Screenshots

Screenshot of Track relationships, emails, meetings, documents, forms, and more within Casebook's cb Engage application