What users are saying about
4 Ratings
4 Ratings
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Score 6 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

CCH Axcess

I’d only recommend tax. CCH customer service cannot handle it well when you order different softwares from them. They don’t value customers’ time. We still have to call in to pay. I got so frustrated with billing issues that I just pay in full for my orders.

I consider myself a good long term client. Paid in full when their billing got confusing, only contact sales rep once a year to renew. However, the relationship turned south after I ordered all the suites. When there was an issue, I realized that it doesn’t matter that I order all the Axcess modules, paid in full and have been a loyal customer. They simply just don’t care. Everyone just says they can’t take care of my issue.
Anonymous | TrustRadius Reviewer

Intuit Lacerte

Lacerte is great overall and easy to use for tax return workflow tracking and tax return filing. I wish the report functions were more robust but compared to other software, Lacerte is really great.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Tax Reporting & Compliance

CCH Axcess
Intuit Lacerte
7.5
3rd-Party Software Integrations
CCH Axcess
Intuit Lacerte
8.0
Tax Data Reporting
CCH Axcess
Intuit Lacerte
8.0
Compliance Administration Management
CCH Axcess
Intuit Lacerte
9.0
Tax Exemption Processing
CCH Axcess
Intuit Lacerte
5.0

Pros

CCH Axcess

  • CCH Document - It's cloud based. The program is user-friendly and easily customizable.
  • CCH Tax - Relatively easy system navigation. It satisfies all our tax return filing needs.
Anonymous | TrustRadius Reviewer

Intuit Lacerte

  • Very easy to learn and use.
  • Simple, customized report generation
Anonymous | TrustRadius Reviewer

Cons

CCH Axcess

  • Follow-up training/questions
  • Link between some of the reports, double entry on project status
Anonymous | TrustRadius Reviewer

Intuit Lacerte

  • Technical glitches
  • Frequent software updates
Anonymous | TrustRadius Reviewer

Support Rating

CCH Axcess

No score
No answers yet
No answers on this topic

Intuit Lacerte

Intuit Lacerte 9.0
Based on 1 answer
Lacerte customer service has been great. They are very knowledgeable about the product and can help resolve problems quickly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CCH Axcess

I researched other products after I decided to stop using CCH. I had my faith in CCH because of Tax. Realized that they are good at Tax doesn’t mean they are good at others after almost two years with the Axcess products.
Anonymous | TrustRadius Reviewer

Intuit Lacerte

Lacerte is easier to use and gives you everything you need in one place.
Anonymous | TrustRadius Reviewer

Return on Investment

CCH Axcess

No answers on this topic

Intuit Lacerte

  • It has helped meet overall business goals.
  • Gives you the ability to add in and purchase only what you need.
Anonymous | TrustRadius Reviewer

Pricing Details

CCH Axcess

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CCH Axcess Editions & Modules

Additional Pricing Details

Intuit Lacerte

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intuit Lacerte Editions & Modules

Edition
Lacerte REP (Fast Path Only)$400
Lacerte 200 - Federal 1040Contact for pricing
Lacerte Unlimited ModulesContact for pricing
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    CCH Axcess
    5.0
    Intuit Lacerte
    9.0

    Support Rating

    CCH Axcess
    Intuit Lacerte
    9.0

    Add comparison