TrustRadius

CCH Axcess vs. XCMworkflow, from Wolters Kluwer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CCH Axcess
Score 5.6 out of 10
N/A
Wolters Kluwer offers CCH Axcess, a modular cloud-based tax preparation, compliance, and workflow management solution.N/A
XCMworkflow
Score 10.0 out of 10
N/A
XCMworkflow is a CAS / accounting firm administration and management software supporting firm specific workflows, project tracking, auditing, and automation of administrative tasks. It was acquired by Wolters Kluwer in September 2020, and is now a Wolters Kluwer brand.N/A
Pricing
CCH AxcessXCMworkflow, from Wolters Kluwer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CCH AxcessXCMworkflow
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CCH AxcessXCMworkflow, from Wolters Kluwer
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
CCH AxcessXCMworkflow, from Wolters Kluwer
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Vertex
Vertex
Score 8.5 out of 10
Vertex
Vertex
Score 8.5 out of 10
Enterprises
Vertex
Vertex
Score 8.5 out of 10
Vertex
Vertex
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CCH AxcessXCMworkflow, from Wolters Kluwer
Likelihood to Recommend
1.5
(5 ratings)
-
(0 ratings)
User Testimonials
CCH AxcessXCMworkflow, from Wolters Kluwer
Likelihood to Recommend
Wolters Kluwer
If you have a pro that uses the software then you should be fine. If you are using the software and need any support from THEIR customer support people or dedicated rep, be prepared to be frustrated! Horrible Customer Service but it is due to Wolters Kluwer not caring and purchasing various tax products but not having the ethics to make sure they are properly trained or overwhelmed
JB
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Wolters Kluwer
No answers on this topic
Pros
Wolters Kluwer
  • Customer Service
  • Organization
  • Knowledge
Justin Gipp | TrustRadius Reviewer
Justin Gipp
Senior Accountant
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Wolters Kluwer
No answers on this topic
Cons
Wolters Kluwer
  • Billing issues.
  • Customer service.
  • Deceptive information provided when placing order. Then turn around and said that’s not right.
  • Ability to listen to customers.
  • Sales rep doesn’t know what client ordered.
  • Reps who don’t care.
Verified User
Anonymous
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Wolters Kluwer
No answers on this topic
Alternatives Considered
Wolters Kluwer
Customer service is horrible for Axcess and getting bad for ATX. Wolters Kluwer has purchased these software products
JB
Read full review
Wolters Kluwer
No answers on this topic
ScreenShots