Celayix vs. HouseCall Pro

This is software that will be very useful for all companies since they will be able to control the entries and exits of their employees in their jobs, the hours worked, shift changes, and everything related to the performance of the staff. They will not have to worry about personnel planning because the software will do it.

Incentivized

[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs

Incentivized

• The control of time and absences, allows us to keep all payroll, payments, and control of days worked, in order.
• Its interface is very intuitive and easy to master, we do not need technical service for installation or use.
• The activities that can be programmed automatically, such as alarms, mailings, and other activities, and facilitates daily work.

Incentivized

• Online Booking
• Instant credit card funding
• Customer Text Notifications

Incentivized

• The no guarantee of temporary employees returning to work is a big concern and accountability is difficult

Incentivized

• Job costing
• QBO integration
• Reporting

Incentivized

We were given a dedicated customer service rep that is there whenever we need them. Emails are answered within hours and the knowledge base they have has many of the answers including easy to follow how-to's. We haven't run into any issues that can't be solved in less than 24 hours.

Incentivized

Celayix is a flexible and powerful employee scheduling tool with a secure online cloud used to create and edit schedules. It is the very best automated scheduling solution that allows us to manage the workforce digitally and it is a great resource for any organization.

Incentivized

Much easier to use.

Incentivized

• We needed to automate much of the shift allocations and this solution did it.
• The solution we picked had to have integrations such as Salesforce and Celayix has that.

Incentivized

• Negative is time lost fixing books.
• Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
• [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.

Incentivized