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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MindTap

    Score9 out of 10
    N/AMindTap is an eLearning course management solution from Cengage, a digital learning content and technology provider. For educators, it includes pre-made interactive course materials (such as homework assignments, assessments, etc.), analytics around student engagement and performance, and the ability to customize courses. For students, MindTap offers a mobile app to access eBooks, flashcards, quizzes, grades, and due date reminders.N/A

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
    Pricing
    MindTapAgentforce Education
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MindTapAgentforce Education
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MindTapAgentforce Education
    Considered Both Products
    Cengage
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    MindTapAgentforce Education
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Cengage MindTap and Salesforce Agentforce Education
    Feature
    Cengage MindTap
    -
    Ratings
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Integrations with 3rd-Party Education Technology00 Ratings6.05 Ratings
    Online Registration Management00 Ratings6.06 Ratings
    District Communications, such as messaging and alerting00 Ratings10.03 Ratings
    Roster Management00 Ratings9.34 Ratings
    Platform Customization00 Ratings10.05 Ratings
    Teacher Self-Service00 Ratings8.53 Ratings
    Student Data Security00 Ratings10.06 Ratings
    Community Support00 Ratings8.05 Ratings
    Class Scheduling00 Ratings9.43 Ratings
    State and National-level Reporting00 Ratings5.03 Ratings
    Compliance Support00 Ratings4.05 Ratings
    Teacher and Parent Mobile Application00 Ratings8.43 Ratings
    Best Alternatives
    MindTapAgentforce Education
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MindTapAgentforce Education
    Likelihood to Recommend
    9.5
    (8 ratings)
    6.4
    (14 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    6.9
    (3 ratings)
    Support Rating
    9.9
    (3 ratings)
    6.2
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MindTapAgentforce Education
    Likelihood to Recommend
    Cengage
    We started using the application optimally at the beginning as a digital learning and consultation platform. In it we imported all kinds of bibliographic material so that students could access them with the ease of a tap. The application is perfect for those instructors who are not beginners in HTML. In that case, the application very practically allows them to create a complete course in the shortest possible time because it has a state-of-the-art instructional design. It was excellent for unifying all the basic course plans between teachers teaching the same subject, giving the advantage that all courses at the same level would have exactly the same information and nothing would be overlooked
    Incentivized
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    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
    Incentivized
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    Pros
    Cengage
    • digital textbook platform with accessibility tools (read-aloud, note taking)
    • interactive exercises and practice tools
    • assessments including self-check quizzes and customizable exams
    • LTI integration to pass grade information to learning management system
    • excellent support for faculty
    Incentivized
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    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
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    Cons
    Cengage
    • The biggest issue our first-time users have with Mindtap is that ad/pop-up blockers often stop the tool from opening. (Mindtap typically opens in a new window vs inside the LMS) This leads to a lot of initial frustration amongst the students early in the course.
    • MindTap lacks a really strong set of roles outside of Instructor and Student. There is no Teaching Assistant role or and IT/Course Builder role. Additionally setting up students workers as TAs in one course while they may be a student in another concurrently has been more than a little cumbersome.
    • The UI is a bit dated and it doesn't implement many responsive web design features, though this can typically be worked around by downloading the free app.
    • The mobile app experience is not as strong for Instructors as it is for students.
    Incentivized
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    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
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    Likelihood to Renew
    Cengage
    It's hard to imagine not renewing it as the professors would not want to go back to the way their courses were previously populated. The only thing that would cause us to change would be in the textbook changed and the new company offered a better tool
    Incentivized
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    Salesforce
    No answers on this topic
    Usability
    Cengage
    Very easy to use.
    Incentivized
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    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
    Incentivized
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    Support Rating
    Cengage
    The effort from them always feels strong - I'd just recommend they be more prepared for OS (mac) and LMS (blackboard) upgrades
    Incentivized
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    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Incentivized
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    Implementation Rating
    Cengage
    It worked seamlessly with Blackboard
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Cengage
    MindTap is the only learning software I currently use, but in the past I have used Pearson and McGraw Hill learning content. All of these companies are progresses at a similar rate and making great improvements to their educational materials. MindTap, in my opinion has the best customer service support and representatives in the business. Our rep. has been very responsive.
    Incentivized
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    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
    Incentivized
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    Return on Investment
    Cengage
    • The positive impact is to help students practice statistics to solve business problems.
    • The negative side is that the pricing might be too high compared to other free options available, even though the free options might not have the same features MindTap has.
    Incentivized
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    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
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    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub