What users are saying about
2 Ratings
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Score 10 out of 100
5 Ratings
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Score 9.4 out of 100

Feature Set Ratings

  • CenterPoint Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

10.0

CenterPoint Payroll

100%
8.3

PaycheckCity

83%
CenterPoint Payroll ranks higher in 5/7 features

Pay calculation

10.0
100%
1 Rating
8.0
80%
3 Ratings

Benefit plan administration

10.0
100%
1 Rating
8.0
80%
3 Ratings

Direct deposit files

10.0
100%
1 Rating
9.0
90%
3 Ratings

Salary revision and increment management

10.0
100%
1 Rating
8.3
83%
3 Ratings

Reimbursement management

10.0
100%
1 Rating
8.0
80%
3 Ratings

Support for external payroll vendors

N/A
0 Ratings
9.0
90%
3 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.0
80%
3 Ratings

Attribute Ratings

  • CenterPoint Payroll is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

CenterPoint Payroll

100%
1 Rating
9.3

PaycheckCity

93%
3 Ratings

Support Rating

10.0

CenterPoint Payroll

100%
2 Ratings

PaycheckCity

N/A
0 Ratings

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

PaycheckCity

This is a great tool that works extremely well for smaller businesses. I am not sure how it would perform against enterprise tools.
Anonymous | TrustRadius Reviewer

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

PaycheckCity

  • Easily generates reports and year end tax data
  • Does not limit or add to cost when needing more resources
  • Saves us tons of time by streamlining the process
Anonymous | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

PaycheckCity

  • Could have more functionality but it is definitely great for the cost.
  • More responsive support team.
Anonymous | TrustRadius Reviewer

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

PaycheckCity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

PaycheckCity

No score
No answers yet
No answers on this topic

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

PaycheckCity

This is really the only tool I have personally used but it has saved a lot of time and worked well so we have not had the need to try another. There are not really any competitors or options we have tried besides traditional payment methods
Anonymous | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

PaycheckCity

  • Helps us save time
  • Makes payments easier
  • Helps to automate a lot of the processes
  • Less errors
Anonymous | TrustRadius Reviewer

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