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Cerner HealtheIntent vs. Cerner Practice Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cerner HealtheIntent

    Score3.5 out of 10
    N/ACerner offers their population health management software platform, HealtheIntent, their cloud-based data reconciliation and population stratification platform to provide a comprehensive population health management solution.N/A

    Cerner Practice Management

    Score5 out of 10
    N/ACerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A
    Pricing
    Cerner HealtheIntentCerner Practice Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cerner HealtheIntentCerner Practice Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Cerner HealtheIntentCerner Practice Management
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    Tebra Billing & Payments
    Score9 out of 10
    Medium-sized Companies
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    AdvancedMD
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cerner HealtheIntentCerner Practice Management
    Likelihood to Recommend
    6.0
    (2 ratings)
    5.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Cerner HealtheIntentCerner Practice Management
    Likelihood to Recommend
    Oracle
    My honest opinion is if an organization is fully running a Cerner EMR, it is almost not avoidable choice to use HealtheIntent. From performance and consistency views, it performs very well simply because HealtheIntent and Cerner EMR are from the same place. From the cost perspective, it's up to the contract. But in a general sense, it is more cost effective rather than running a separate analytics framework. If an organization is running a mix of Cerner and other clinical IT system, the answer is all but case by case.
    Incentivized
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    Oracle
    Well suited in the clinical setting although a little tedious. Not suited in many other places.
    Incentivized
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    Pros
    Oracle
    • Reliability means Cerner HealtheIntent hardly ever goes down
    • Cerner HealtheIntent can be customized for our business needs
    • We have our own Cerner HealtheIntent server instead of using the cloud
    Incentivized
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    Oracle
    • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
    • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
    • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
    Incentivized
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    Cons
    Oracle
    • Metadata management in HealtheIntent should be improved. For example, we could find similar looking data sources (for example, diagnosis tables with similar names) but it was hard to distinguish and know which one is the one in production. It was because several data stewards loaded the same table with a different purpose (with similar tables names). And HealtheIntent doesn't have a metadata "for a test" or "for development", which makes hard to manage versions of one data source.
    • To run a SQL in HealtheIntent, there is a time limit of only 10 minutes. Also, there is no delicate configuration of query execution. It may not need a lot of functions like Toad or SQL developer, but what HealtheIntent provides is very limited.
    • Similar to the one above, HealtheIntent may need better metadata management for users. It is hard to find a table that I need, even to find out the existence of the table. Basic statistics like the size of a table, # of rows may be helpful for users.
    Incentivized
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    Oracle
    • Only seems applicable for small organizations.
    Incentivized
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    Performance
    Oracle
    No answers on this topic
    Oracle
    Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
    Incentivized
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    Alternatives Considered
    Oracle
    We have had Cerner HealtheIntent for over 10 years and it has been a strong EMR. Other EMRs have been OK. They have just done the job, but haven't lived up to their promise. When a patch is put out for Cerner HealtheIntent, it actually works without bugs. Reaching support for Cerner HealtheIntent is easier and our issues are taken care of in a timely manner.
    Incentivized
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    Oracle
    I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
    Incentivized
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    Return on Investment
    Oracle
    • ROI may be depending on the contract. But even if an organization is spending the same money for either homegrown analytics or HealtheIntent, HealtheIntent provides more agility of project or cost spending. If you don't like it you can discontinue anytime.
    • The negative one is, HealtheIntent is a new product in Cerner and at this point, it may not be capable of everything like homegrown analytics. The question would be the future of HealtheIntent and will be able to cover what you need soon.
    • If an organization is pursuing a standard, generic analytics and reporting (such as the combination of Oracle and Tableau), HealtheIntent is great. If not (for example, running R and d3.js for specific cases), the cost of migration to HealtheIntent will skyrocket.
    Incentivized
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    Oracle
    No answers on this topic
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