Cetec ERP

For our business, Cetec ERP works very well because of all the capabilities it has with traceability, restrictions, and access, and having the data live for any user to see at the same time. The way the system is set up for order processing is more strict which is better for us since it helps with accuracy and traceability. For the production side, since our company is not a manufacturing site, it can be a little overwhelming since there are a lot of fields/data that we do not use, simply because it does not apply to us. Other than that module being a little too advanced for our company, all of the features included "out of the box" are well worth the affordable price that they have for this ERP system.

• Training and Implementation.
• Support is great.

• Role Descriptions: There are default roles that Cetec ERP has already created for you. However, these roles are not detailed as to what access each role has and it makes it difficult to assign these default roles.
• Reporting: While Cetec ERP's default reports are detailed, there is only minimal customization of reports allowed out of the box. They do have an add-on available for purchase where you can freely customize reports, but our company isn't at that point to purchase this add-on as we only need a small bit of customization beyond what comes out of the box.

Cetec ERP is useful and fairly intuitive, but if you have a difficult time adapting to a ever-changing user interface, it may cause slight discomfort with every major update.

Incentivized

Cetec ERP will answer support calls but depending on your level of service contract, it may cost you quick a bit per hour to solve the issues you have. E-mail support is always available and surprisingly responsive.

Incentivized

We had been a customer of Cetec on their Legacy system for 20+ years and were always satisfied with their product and support.

• Accuracy: Now that we can restrict access to approved users, our accuracy of inventory has improved.
• Financial Cleanup: Importing financials that were not yet balanced from previous system caused a ripple and we now have to clean up in this new system.