CGM Medisoft vs. Experian Health (Passport Health)

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.

Experian Health (Passport Health) works great with the Medical Offices and verifying insurance eligibility. Sometimes it is hard to verify out of state Bluecross blueshield here in Tennessee

Incentivized

• Medisoft is relatively easy to use.
• There are a lot of customizable features.
• Training users on the product is not a long process because it is intuitive.

Incentivized

• Eligiblity
• PCP
• Addresses

Incentivized

• Medisoft is hard to teach to new employees.

Incentivized

• Easier access to add insurances
• would like to be able to check all insurances by name/dob

Incentivized

Experian Health (Passport Health) is very user friendly.

Incentivized

I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.

We currently use both products

Incentivized

• Medisoft is a good product, but I feel the cost of assurance is too high.
• With all the different components each being billed separately adds up quickly.
• Keeping patient charts/bills up to date is pretty easy.

Incentivized

• Our percentage of patient that are ineligible has dropped since we started using.

Incentivized