Chameleon vs MaritzCX

Likelihood to Recommend

Seems like a great solution for web-based apps and sites when you want to communicate with your users in a fairly lightweight way. Users can "escape" from your guided tours relatively easily. Not sure how it would work for a combined web and mobile experience. Also, if you have a responsive layout, the layout of the guide sometimes breaks - you have to be careful

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Michael Ball-Marian

Intrapreneur, Internal Startup Co-Founder

CA TechnologiesComputer Software, 10,001+ employees

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I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.

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Kate Burk

Marketing Coordinator

Vistage Worldwide, Inc.Banking, 10,001+ employees

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Feature Rating Comparison

Chameleon

MaritzCX

Survey templates

Themes

Custom logo/branding

Chameleon

MaritzCX

Changes to live survey

Question design help

Multiple question types

Chameleon

MaritzCX

Survey logic flexibility

Chameleon

MaritzCX

Response tracking

Data export

Standard reports

Custom reports

Analytics

Chameleon

MaritzCX

Access controls

Compliance

Chameleon

MaritzCX

Respondent restrictions

Pros

Super easy installation/setup particularly if you use Segment.
Improved and relatively easy to learn UI.
Great minimal/elegant design of the elements that get displayed to your users.

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Michael Ball-Marian

Intrapreneur, Internal Startup Co-Founder

CA TechnologiesComputer Software, 10,001+ employees

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Easy to use format (not HTML coding knowledge required)
Detailed reports
Ability to save and re-use same themes and surveys

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Kate Burk

Marketing Coordinator

Vistage Worldwide, Inc.Banking, 10,001+ employees

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Cons

There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.

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Michael Ball-Marian

Intrapreneur, Internal Startup Co-Founder

CA TechnologiesComputer Software, 10,001+ employees

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Ability to customize look of survey limited
Some reports in CSV were a mess to fix up
Support seemed limited

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Kate Burk

Marketing Coordinator

Vistage Worldwide, Inc.Banking, 10,001+ employees

View all 1 answers on this topic

Alternatives Considered

We had some colleagues try to implement WalkMe with their Single page app and it was a disaster getting it to work (it eventually did, mostly). Because we already use Segment, we thought we'd give Chameleon a try and it was very easy. I built my first tour in an hour or two.

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Michael Ball-Marian

Intrapreneur, Internal Startup Co-Founder

CA TechnologiesComputer Software, 10,001+ employees

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MaritzCX was actually to only survey software I have used. No comparison to describe in this section

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Kate Burk

Marketing Coordinator

Vistage Worldwide, Inc.Banking, 10,001+ employees

View all 1 answers on this topic

Return on Investment

Saved us time/money building extensive documentation.
Quicker to implement a few other solutions. We have access to an enterprise product for FREE, but we chose not to use it because implementation was too cumbersome.

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Michael Ball-Marian

Intrapreneur, Internal Startup Co-Founder

CA TechnologiesComputer Software, 10,001+ employees

View all 1 answers on this topic

Saved our department from needing to purchase additional event software
I was not responsible for actual purchase of MaritzCX

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Kate Burk

Marketing Coordinator

Vistage Worldwide, Inc.Banking, 10,001+ employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Chameleon

MaritzCX

Likelihood to Recommend

Chameleon

MaritzCX

Feature Rating Comparison

Survey templates

Themes

Custom logo/branding

Changes to live survey

Question design help

Multiple question types

Survey logic flexibility

Response tracking

Data export

Standard reports

Custom reports

Analytics

Access controls

Compliance

Respondent restrictions

Pros

Chameleon

MaritzCX

Cons

Chameleon

MaritzCX

Alternatives Considered

Chameleon

MaritzCX

Return on Investment

Chameleon

MaritzCX

Screenshots

Chameleon

MaritzCX

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison