What users are saying about
4 Ratings
3 Ratings
4 Ratings
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Score 8 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Chameleon

Seems like a great solution for web-based apps and sites when you want to communicate with your users in a fairly lightweight way. Users can "escape" from your guided tours relatively easily. Not sure how it would work for a combined web and mobile experience. Also, if you have a responsive layout, the layout of the guide sometimes breaks - you have to be careful
Michael Ball-Marian | TrustRadius Reviewer

MaritzCX

I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
Kate Burk | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Chameleon
MaritzCX
6.0
Survey templates
Chameleon
MaritzCX
7.0
Themes
Chameleon
MaritzCX
6.0
Custom logo/branding
Chameleon
MaritzCX
5.0

Survey Content

Chameleon
MaritzCX
8.0
Changes to live survey
Chameleon
MaritzCX
6.0
Question design help
Chameleon
MaritzCX
9.0
Multiple question types
Chameleon
MaritzCX
9.0

Survey Logic

Chameleon
MaritzCX
7.0
Survey logic flexibility
Chameleon
MaritzCX
7.0

Survey Reporting & Analytics

Chameleon
MaritzCX
6.8
Response tracking
Chameleon
MaritzCX
8.0
Data export
Chameleon
MaritzCX
5.0
Standard reports
Chameleon
MaritzCX
8.0
Custom reports
Chameleon
MaritzCX
5.0
Analytics
Chameleon
MaritzCX
8.0

Survey Administration & Security

Chameleon
MaritzCX
7.0
Access controls
Chameleon
MaritzCX
5.0
Compliance
Chameleon
MaritzCX
9.0

Survey Distribution

Chameleon
MaritzCX
5.0
Respondent restrictions
Chameleon
MaritzCX
5.0

Pros

Chameleon

  • Super easy installation/setup particularly if you use Segment.
  • Improved and relatively easy to learn UI.
  • Great minimal/elegant design of the elements that get displayed to your users.
Michael Ball-Marian | TrustRadius Reviewer

MaritzCX

  • Easy to use format (not HTML coding knowledge required)
  • Detailed reports
  • Ability to save and re-use same themes and surveys
Kate Burk | TrustRadius Reviewer

Cons

Chameleon

  • There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
  • The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
  • Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.
Michael Ball-Marian | TrustRadius Reviewer

MaritzCX

  • Ability to customize look of survey limited
  • Some reports in CSV were a mess to fix up
  • Support seemed limited
Kate Burk | TrustRadius Reviewer

Alternatives Considered

Chameleon

We had some colleagues try to implement WalkMe with their Single page app and it was a disaster getting it to work (it eventually did, mostly). Because we already use Segment, we thought we'd give Chameleon a try and it was very easy. I built my first tour in an hour or two.
Michael Ball-Marian | TrustRadius Reviewer

MaritzCX

MaritzCX was actually to only survey software I have used. No comparison to describe in this section
Kate Burk | TrustRadius Reviewer

Return on Investment

Chameleon

  • Saved us time/money building extensive documentation.
  • Quicker to implement a few other solutions. We have access to an enterprise product for FREE, but we chose not to use it because implementation was too cumbersome.
Michael Ball-Marian | TrustRadius Reviewer

MaritzCX

  • Saved our department from needing to purchase additional event software
  • I was not responsible for actual purchase of MaritzCX
Kate Burk | TrustRadius Reviewer

Screenshots

MaritzCX

Pricing Details

Chameleon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MaritzCX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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