ChangeGear Service Desk vs. Microsoft System Center
ChangeGear Service Desk vs. Microsoft System Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChangeGear Service Desk | Mid-Size Companies (51-1,000 employees) | Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs, ensure regulatory compliance and improve IT service delivery. SunView Software is a Serviceaide company (acquired August 2021). | $0 Per Seat per Month | |
Microsoft System Center | N/A | Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads. | $1,323 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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ChangeGear Service Desk | Microsoft System Center | |
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Incident and problem management |
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Change management |
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ChangeGear Service Desk | Microsoft System Center | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | No answers on this topic |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | No answers on this topic |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
ChangeGear Service Desk | Microsoft System Center | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.5 (20 ratings) |
Usability | 8.0 (1 ratings) | 7.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.0 (1 ratings) |
ChangeGear Service Desk | Microsoft System Center | |
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Likelihood to Recommend | Serviceaide | Microsoft |
Pros | Serviceaide | Microsoft |
Cons | Serviceaide | Microsoft |
Usability | Serviceaide | Microsoft |
Support Rating | Serviceaide No answers on this topic | Microsoft |
Alternatives Considered | Serviceaide | Microsoft |
Return on Investment | Serviceaide | Microsoft |
ScreenShots | ChangeGear Service Desk Screenshots |