What users are saying about
2 Ratings
4 Ratings
2 Ratings
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Score 4 out of 100
4 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

CharityEngine

CharityEngine has the POTENTIAL to be a good CRM, but both unresponsiveness to the more complex problems go unresolved for months at a time. Employee turnover is huge, which is likely because upper management is doing nothing to solve the internal problems. I would NOT recommend this CRM at this point.While CharityEngine does allow reasonably robust storage and querying of data if you plan to send emails through your CRM, look elsewhere. CharityEngine's framework is clunky and counter-intuitive, in addition to frequently just not working at all.
Anonymous | TrustRadius Reviewer

WealthEngine

WealthEngine is well-suited for development professionals to use in their donor moves management planning, as well as to look up donor profiles of new donors, to analyze giving potential. I have also used it when a piece of mail is returned to see if I can find an updated address.
Lori Riegel | TrustRadius Reviewer

Pros

CharityEngine

  • Allows users to create unique queries to generate targeted data.
  • Allows the entry of addresses from all around the world, not just US addresses.
Anonymous | TrustRadius Reviewer

WealthEngine

  • WealthEngine has very detailed data to support its scoring for each donor. Some other similar tools don't provide this.
  • WealthEngine has a connection with Salesforce that is very helpful. It allows us to run reports on donors right in Salesforce and be able to run mass reports and save the data into each person's contact.
  • WealthEngine also has great prospecting tools. This is not something we have used in its full capacity but hope to this year!
Edward Phillips | TrustRadius Reviewer

Cons

CharityEngine

No answers on this topic

WealthEngine

  • Does not show which nonprofits donor has contributed to.
  • Does not always have complete contact info.
Lori Riegel | TrustRadius Reviewer

Usability

CharityEngine

CharityEngine 4.0
Based on 1 answer
There are a lot of frustrating things about the general usage of CharityEngine. It syncs with a nine-digit zip code database, but doesn't automatically populate exportable fields with this data - it must be manually requested for each record. Buttons that allow a user to quickly move to a specific area of the data in a customer record frequently stop working after updates; are found by users and reported, and then take a month or longer to be fixed. A clunky and counter-intuitive "creative" database frequently fails completely and is always slow.
Anonymous | TrustRadius Reviewer

WealthEngine

No score
No answers yet
No answers on this topic

Support Rating

CharityEngine

No score
No answers yet
No answers on this topic

WealthEngine

WealthEngine 9.0
Based on 2 answers
The online help databases and tutorials are helpful, and I have been able to find the help and solutions I need from those sources. I have not had to use other forms of support from WealthEngine. I like being able to find the help I need through a simple search.
Lori Riegel | TrustRadius Reviewer

Alternatives Considered

CharityEngine

No answers on this topic

WealthEngine

I did not look into any other options. I've always known WealthEngine to be the best so they were my first and only choice.
Edward Phillips | TrustRadius Reviewer

Return on Investment

CharityEngine

  • CharityEngine has allowed our organization to grow in the past few years, but it has not kept up with industry trends and avoids making changes and updates requested by users.
  • Our overall business objectives cannot be met with CharityEngine alone. We must export data and use other applications to generate the data we need.
Anonymous | TrustRadius Reviewer

WealthEngine

  • WealthEngine was able to provide wealth information for all of our event attendees and allowed us to know which guests to target with more direct touch points at the event.
  • WealthEngine has allowed us to better asks for funds based on the donors' giving capacity, ultimately providing more money for our mission.
Edward Phillips | TrustRadius Reviewer

Screenshots

Pricing Details

CharityEngine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

WealthEngine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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