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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CharityEngine

    Score4 out of 10
    Small Businesses (1-50 employees)
    CharityEngine is a CRM specifically for nonprofits. It allows nonprofits to centralize and leverage their data to enrich donor relationships and raise money. Features include forms, advocacy campaigns, text-to-give, email marketing, peer-to-peer fundraising, and real-time personalization, and PCI-certified payment processing.N/A

    Windfall

    Score1.1 out of 10
    N/AWindfall is an AI platform that helps nonprofits engage donors, by providing actionable consumer financial data that is refreshed on a weekly basis. Windfall delivers contextual analysis, putting donor databases in a framework that can then be used for data science. Windfall Data is based in San Francisco and backed by Bullpen Capital, Bonfire Ventures, Industry Ventures, TenOneTen Ventures, ValueStream Ventures, and Auren Hoffman.N/A
    Pricing
    CharityEngineWindfall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CharityEngineWindfall
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CharityEngineWindfall
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CharityEngineWindfall
    Likelihood to Recommend
    4.0
    (1 ratings)
    1.0
    (1 ratings)
    Usability
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CharityEngineWindfall
    Likelihood to Recommend
    CharityEngine
    CharityEngine has the POTENTIAL to be a good CRM, but both unresponsiveness to the more complex problems go unresolved for months at a time. Employee turnover is huge, which is likely because upper management is doing nothing to solve the internal problems. I would NOT recommend this CRM at this point. While CharityEngine does allow reasonably robust storage and querying of data if you plan to send emails through your CRM, look elsewhere. CharityEngine's framework is clunky and counter-intuitive, in addition to frequently just not working at all.
    Incentivized
    Read full review
    Windfall Data, Inc.
    No answers on this topic
    Pros
    CharityEngine
    • Allows users to create unique queries to generate targeted data.
    • Allows the entry of addresses from all around the world, not just US addresses.
    Incentivized
    Read full review
    Windfall Data, Inc.
    No answers on this topic
    Cons
    CharityEngine
    No answers on this topic
    Windfall Data, Inc.
    • In my experience, horrible customer service
    • Hidden renewal clause
    Read full review
    Usability
    CharityEngine
    There are a lot of frustrating things about the general usage of CharityEngine. It syncs with a nine-digit zip code database, but doesn't automatically populate exportable fields with this data - it must be manually requested for each record. Buttons that allow a user to quickly move to a specific area of the data in a customer record frequently stop working after updates; are found by users and reported, and then take a month or longer to be fixed. A clunky and counter-intuitive "creative" database frequently fails completely and is always slow.
    Incentivized
    Read full review
    Windfall Data, Inc.
    No answers on this topic
    Alternatives Considered
    CharityEngine
    No answers on this topic
    Windfall Data, Inc.
    We were recommended Windfall by our fundraising counsel. I have since informed this person that he should not recommend the company to other clients
    Read full review
    Return on Investment
    CharityEngine
    • CharityEngine has allowed our organization to grow in the past few years, but it has not kept up with industry trends and avoids making changes and updates requested by users.
    • Our overall business objectives cannot be met with CharityEngine alone. We must export data and use other applications to generate the data we need.
    Incentivized
    Read full review
    Windfall Data, Inc.
    No answers on this topic
    ScreenShots

    CharityEngine Screenshots

    Screenshot of the campaign dashboard.Screenshot of the performance dashboard.Screenshot of the sustainer dashboard.