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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CharityTracker

    Score4.6 out of 10
    Small Businesses (1-50 employees)
    CharityTracker is a CRM solution for organizations that helps users to measure real-world impact, not just data, by generating meaningful data and collaborative partnerships that can solve complex community challenges. As a HIPAA-compliant database, CharityTracker states they serve 20,000+ users worldwide through transformational processes that support comprehensive,…

    $20

    per month per user

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
    Pricing
    CharityTrackereVoice
    Editions & Modules
    Basic
    $20
    per month per user
    Plus
    $40
    per month per user
    Pro
    $60
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CharityTrackereVoice
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor five or more (5+) users, a volume discount is available based upon the following tiers (requirement to take advantage of this option is there must be one (1) funder and at least one (1) year commitment):—
    More Pricing Information
    Features
    CharityTrackereVoice
    Call Management
    Comparison of Call Management features of CharityTracker and eVoice
    Feature
    CharityTracker
    -
    Ratings
    eVoice
    8.8
    1 Ratings
    7% above category average
    Answering rules00 Ratings9.01 Ratings
    Call recording00 Ratings9.01 Ratings
    Call park00 Ratings8.01 Ratings
    Call screening00 Ratings9.01 Ratings
    Message alerts00 Ratings9.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CharityTracker and eVoice
    Feature
    CharityTracker
    -
    Ratings
    eVoice
    8.8
    1 Ratings
    10% above category average
    Video conferencing00 Ratings9.01 Ratings
    Audio conferencing00 Ratings9.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings9.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of CharityTracker and eVoice
    Feature
    CharityTracker
    -
    Ratings
    eVoice
    9.0
    1 Ratings
    13% above category average
    Mobile app for iOS00 Ratings9.01 Ratings
    Mobile app for Android00 Ratings9.01 Ratings
    Best Alternatives
    CharityTrackereVoice
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CharityTrackereVoice
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    CharityTrackereVoice
    Likelihood to Recommend
    Simon Solutions Inc.,
    Great for non for profits, social services programs. As well as for people who need user friendly databases
    Read full review
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Pros
    Simon Solutions Inc.,
    • user friendly for administrators and users in the system
    • ability to personalize/ tailor it to your needs
    • helps you actually provide better services
    • great features like ability to print out community membership cards
    • easy upload of documents
    Read full review
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Cons
    Simon Solutions Inc.,
    No answers on this topic
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Alternatives Considered
    Simon Solutions Inc.,
    No answers on this topic
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Return on Investment
    Simon Solutions Inc.,
    No answers on this topic
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    ScreenShots

    CharityTracker Screenshots

    Screenshot of View of Case File within CharityTracker - Easy-to-navigate tabs on the right-side of the screen.Screenshot of Client IDs + Barcode Scanning for faster data entry - Shortens the line; reduces duplication of efforts.Screenshot of Measures Outcomes by setting goals with due dates and follow-ups.Screenshot of Reports to show impact and prove the nonprofit's mission.Screenshot of Rporting options - Several "canned" report types or export to CSV format.