CharityTracker vs. NeoCase

CharityTracker

3 Reviews and Ratings

NeoCase

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CharityTracker	Score4.6 out of 10	Small Businesses (1-50 employees)	CharityTracker is a CRM solution for organizations that helps users to measure real-world impact, not just data, by generating meaningful data and collaborative partnerships that can solve complex community challenges. As a HIPAA-compliant database, CharityTracker states they serve 20,000+ users worldwide through transformational processes that support comprehensive,…	$20 per month per user
NeoCase	Score8 out of 10	N/A	NeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.	$100 per month

Pricing

CharityTracker

NeoCase

Basic: $20
per month per user
Plus: $40
per month per user
Pro: $60
per month per user

Neocase: $100.00
per month

Pricing Offerings
CharityTracker	NeoCase
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

For five or more (5+) users, a volume discount is available based upon the following tiers (requirement to take advantage of this option is there must be one (1) funder and at least one (1) year commitment):

—

Best Alternatives
	CharityTracker	NeoCase
Small Businesses	Agentforce 360 for Nonprofits Score8.5 out of 10	Bonterra Apricot Score9.2 out of 10
Medium-sized Companies	DonorPerfect Score8.4 out of 10	Bonterra Apricot Score9.2 out of 10
Enterprises	Ellucian CRM Advance Score5 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CharityTracker	NeoCase
Likelihood to Recommend	10.0 (1 ratings)	8.0 (1 ratings)

User Testimonials
	CharityTracker	NeoCase
Likelihood to Recommend	Simon Solutions Inc., Great for non for profits, social services programs. As well as for people who need user friendly databases Darragh Sheehan LCSW Clinical Social Worker Read full review	NeoCase Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements. Incentivized Verified User Read full review
Pros	Simon Solutions Inc., user friendly for administrators and users in the system ability to personalize/ tailor it to your needs helps you actually provide better services great features like ability to print out community membership cards easy upload of documents Darragh Sheehan LCSW Clinical Social Worker Read full review	NeoCase Neocase allows for case tracking and metrics reporting. Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs. Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine. Incentivized Verified User Read full review
Cons	Simon Solutions Inc., No answers on this topic	NeoCase There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions. Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers Incentivized Verified User Read full review
Return on Investment	Simon Solutions Inc., No answers on this topic	NeoCase Transition to Shared Service environment for 32 entities Streamlined request management User satisfaction Incentivized Verified User Read full review
ScreenShots	CharityTracker Screenshots