Chatbox vs. Zendesk Chat
Chatbox vs. Zendesk Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chatbox | N/A | Chatbox is a live chat tool that aims to allow teams to personalize messaging at scale via automation. Chatbox connects an company's existing data and systems with messaging technologies in order to enable results-oriented conversations across texting, chat and social channels. According to the vendor, Chatbox’s Instant Apps are currently being used by Oracle Intelligence Bots platform, and facilitate the use of rich, structured data within messaging flows, to help create on-demand, personalized… | N/A | |
Zendesk Chat | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
Chatbox | Zendesk Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
More Pricing Information |
Chatbox | Zendesk Chat | |
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Top Pros | ||
Top Cons | No answers on this topic |
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Chatbox | Zendesk Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chatbox | Zendesk Chat | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.4 (3 ratings) |
Chatbox | Zendesk Chat | |
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Likelihood to Recommend | Chatbox No answers on this topic | Zendesk |
Pros | Chatbox No answers on this topic | Zendesk |
Cons | Chatbox No answers on this topic | Zendesk |
Likelihood to Renew | Chatbox No answers on this topic | Zendesk |
Support Rating | Chatbox No answers on this topic | Zendesk |
Alternatives Considered | Chatbox No answers on this topic | Zendesk |
Return on Investment | Chatbox No answers on this topic | Zendesk |
ScreenShots | Zendesk Chat Screenshots |