ChatBridge vs. Smartling

ChatBridge

ChatBridge

0 Reviews and Ratings

Smartling

Smartling

15 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ChatBridge	Score 0.0 out of 10	N/A	ChatBridge brings Salesforce multilingual chat translation directly into the Service Console without disrupting the service workflow. Designed as a fully native, security-reviewed solution, it auto-detects languages and translates chats instantly, ensuring agents stay focused on resolving issues instead of managing tools. Features like auto-translate mode, translation caching to reduce costs, and configurable language settings make it a scalable solution for global…	N/A
Smartling	Score 8.8 out of 10	Mid-Size Companies (51-1,000 employees)	The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.	N/A

Pricing

ChatBridge

Smartling

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
ChatBridge	Smartling
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	ChatBridge	Smartling

User Ratings
	ChatBridge	Smartling
Likelihood to Recommend	- (0 ratings)	9.5 (4 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (2 ratings)
Usability	- (0 ratings)	9.1 (1 ratings)
Availability	- (0 ratings)	9.1 (1 ratings)
Support Rating	- (0 ratings)	9.1 (1 ratings)
Implementation Rating	- (0 ratings)	9.1 (1 ratings)

User Testimonials
	ChatBridge	Smartling
Likelihood to Recommend	Concret.io No answers on this topic	Smartling Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you. Incentivized Verified User Anonymous Read full review
Pros	Concret.io No answers on this topic	Smartling Website translation without the need to build separate websites for additional locales Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file Anja Jones Managing Director Read full review
Cons	Concret.io No answers on this topic	Smartling Perhaps a global replacement feature for the translation management system (TMS)? Verified User Anonymous Read full review
Likelihood to Renew	Concret.io No answers on this topic	Smartling We think Smartling is the way forward in terms of cloud-based translation management tools. Anja Jones Managing Director Read full review
Support Rating	Concret.io No answers on this topic	Smartling I always receive timely and pleasant support from their Help Desk! Verified User Anonymous Read full review
Alternatives Considered	Concret.io No answers on this topic	Smartling We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time. Anja Jones Managing Director Read full review
Return on Investment	Concret.io No answers on this topic	Smartling Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR. Incentivized Palash Soni Co-Founder and CEO Read full review
ScreenShots	ChatBridge Screenshots