Smartling saves us tons of time and resources
May 05, 2022

Smartling saves us tons of time and resources

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartling

We use Smartling to translate our prospect-facing website. We cover five languages on our site but do not have the development resources to manage five separate websites and keep them synced and updated, so we need Smartling to generate localized versions of our main site. Everything having to do with web translation goes through Smartling, putting everything in one location that is easy to use and access. It saves us from having to do five times as much work and risking inconsistencies.
  • Excellent customer support reps that are available for any and all questions.
  • Detailed interface that allows you to control pretty much everything yourself.
  • Comprehensive help center containing articles and videos.
  • Some functionality locations are not intuitive and it can be hard to find what you need.
  • It's a complex product that requires some training or lots of practice.
  • Automatic generation of localized sites
  • Ability to track progress of jobs
  • Saves us from doing five times the work to keep our localized websites synced.
  • Can be managed by one person based in the USA (does not require a global team).

Do you think Smartling delivers good value for the price?


Are you happy with Smartling's feature set?


Did Smartling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Smartling go as expected?

I wasn't involved with the implementation phase

Would you buy Smartling again?


Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.