TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chative

    N/AN/AChative is a live chat platform that allows businesses to communicate across channels by having thousand of conversations streamed directly to one single inbox, service customers round the clock with the help of automation.

    $0

    per month per seat

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    ChativeTidio
    Editions & Modules
    Free
    $0
    per seat
    Business
    $8
    per month per seat
    Enterprise
    Custom Pricing
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    ChativeTidio
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Best Alternatives
    ChativeTidio
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    Zoho SalesIQ
    Score9.7 out of 10
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    Genesys DX (discontinued)
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChativeTidio
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ChativeTidio
    Likelihood to Recommend
    Chative
    No answers on this topic
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    Chative
    No answers on this topic
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Chative
    No answers on this topic
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Alternatives Considered
    Chative
    No answers on this topic
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Chative
    No answers on this topic
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Chative Screenshots

    Screenshot of Highly custmizable live chatScreenshot of Full-page chatScreenshot of Team collaborationScreenshot of In-line chatScreenshot of OmnichannelScreenshot of In-depth report & insights

    Tidio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot